Shift Lead at Pizza Restaurant - Falls Church / Arlington

baddpizza - Buffalo, NY Style Pizza & Wings; Falls Church (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Competitive pay plus tips

Job summary

baddpizza is seeking a Shift Lead to oversee daily restaurant operations in the absence of the Assistant and General Managers. You will drive fast, friendly service, uphold quality, and manage team performance while maintaining safety standards.

Competitive pay (plus tips) with full-time medical, dental, and vision benefits. The role emphasizes customer relations, inventory control, and accountability for delivering high-quality food and service.

Qualifications

• High School Diploma with 2 years of work experience in the food industry.
• Supervisory experience in a food service environment.
• Dedication to providing exceptional customer service.

Responsibilities

• Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards.
• Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met.
• Conducts performance appraisals, takes disciplinary action, motivates and trains.
• Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program.
• Ensures food quality and 100% customer satisfaction.
• Champions recognition and motivation efforts.

Skills

Customer service

Communication

Team building

Analytical thinking

Basic computer literacy

Conflict resolution

Education

High School Diploma

Job description

• Full-time

Company Description

“Think Big Grow Bigger” captures the essence ofbaddpizza, the company committed to bringing Buffalo style pizza and chicken wings to the national market. baddpizzaemployees are encouraged to contribute ideas and suggestions that make the employment relationship rewarding and mutually satisfying.

Job Description

Competitive pay (plus tips). Medical, dental, and vision benefits available for full-time employees.

baddpizzaShift Leads have the overall responsibility for directing the daily operations of a restaurant in the absence of the Assistant and General Managers. Responsibilities include, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.

Duties & Responsibilities

• Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards
• Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
• Conducts performance appraisals, takes disciplinary action, motivates and trains
• Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
• Ensures food quality and 100% customer satisfaction
• Champions recognition and motivation efforts

Qualifications

The ideal candidate for the Shift Lead position will possess:

• Dedication to providing exceptional customer service
• Good communication skills, and strong interpersonal and conflict resolution skills
• Exceptional team building capability
• Basic business math and accounting skills, and strong analytical/decision-making skills
• Basic personal computer literacy
• High School Diploma with 2 year’s work experience in the food industry
• Supervisory experience in a food service environment

Additional Information

All your information will be kept confidential according to EEO guidelines.

Key Words: pizza restaurant kitchen manager food services customer service