Shift Lead - Alamo

10 Peet's Coffee Inc.; Alamo (CA); On-site; USD 30,996 - 31,684; Part time

Benefits offered by this job

Medical, dental and vision benefits

Paid vacation

Free coffee and baked goods

401k with matching

Flexible part-time schedule

Job summary

10 Peet's Coffee Inc. in Alamo is looking for a Shift Lead to manage various tasks, ensuring smooth operations while delivering exceptional customer service. You will lead shifts by engaging with customers, handling cash and inventory, and fostering a positive team atmosphere.

The ideal candidate has one year of leadership experience and cash handling skills. This part-time position offers competitive pay, benefits, and a supportive work environment. Application is open to qualified candidates of all backgrounds.

Qualifications

• 1 year experience in a leadership role or directing work.
• 1 year experience with POS/cash handling.
• Availability at least three days a week.

Responsibilities

• Lead shifts and manage task deployment.
• Deliver exceptional customer experiences.
• Ensure operational excellence during assigned shifts.

Skills

Leadership experience

POS/cash handling

Customer service

Team collaboration

Job description

WHAT MAKES YOU SUCCESSFUL

• Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.
• Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service—all while maintaining a clean and welcoming coffeebar.
• Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability.
• Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.
• Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem‑solving to keep shifts running smoothly.

Minimum Qualifications

• 1 year experience working in a leadership role and/or directing the work of others.
• 1 year experience with POS/cash handling responsibilities in a related industry.
• Maintain a schedule availability of at least three days a week that meets business needs (including early mornings, evenings, weekends, nights, and/or holidays).
• Be legally eligible to work in the country where the position is located.
• Be at least 18 years of age or older.
• Perform various physical tasks during the work shift.

Competitive Pay, Perks & Benefits

• Pay scale between $22.50 and $23.00 per hour, adjusted for local wage requirements, years of experience, and skills.
• Estimated average of $3.00 to $6.00 per hour in cash and electronic tips.
• Medical, dental and vision benefit options.
• Paid vacation (accrual following completion of 4 months of employment).
• Free coffee/tea beverages and fresh baked goods as well as an employee discount.
• 401k with generous matching—eligible only for employees 18 years or older.
• Employee Assistance program.
• Flexible part-time schedule.

Equal Opportunity Employer

At Peet’s, we believe in creating an inclusive workplace where everyone feels welcome. We are proud to be an Equal Opportunity Employer and welcome qualified applicants of all backgrounds. We do not discriminate based on race, color, creed, religion, gender, age, marital status, national origin, sexual orientation, gender identity, citizenship status, disability, genetic information, uniform service, veteran status, or any other category protected under federal, state, and local laws. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local ordinances. Peet’s is also committed to providing reasonable accommodation to job applicants with disabilities throughout the hiring process. If you need assistance or accommodation, please contact [e-mail].