Shift Lead

ADP, Inc.; Williamsburg (VA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Tips

Job summary

Crumbl is seeking a Shift Lead to oversee daily store operations, train and delegate tasks, and ensure exceptional customer service. The role emphasizes maintaining brand standards, supervising staff, and managing labor costs in a fast-paced setting.

Responsibilities include coaching bakers and drivers, ensuring cash handling procedures, and upholding cleanliness. The job offers a full-time/part-time schedule and tips as supplemental pay.

Qualifications

• High school or equivalent (preferred).
• Restaurant experience: 1 year (preferred).
• Driver's license required.

Responsibilities

• Maintain a clean and professional environment.
• Support the Manager in any necessary responsibilities.
• Train, coach and lead bakers, drivers and shift leads.
• Delegate tasks to learn and hold accountable.
• Provide friendly and fast service for customers.
• Manage staff efficiently to control labor costs.
• Ensure proper cash handling and deposit procedures are properly followed.
• Must be able to lift 50lbs.

Skills

Customer service

Communication skills

Time management

Coachable

Detail-oriented

Positive attitude

Education

High school diploma or equivalent

Job description

Salary: $13.50 - $16.00 an hour plus tips

Job Type: Full-time and Part-time

Number of hires for this role: 1-2

Qualifications

• High school or equivalent (Preferred)
• Restaurant Experience: 1 year (Preferred)
• Driver's License Required

Full Job Description

A Shift Lead oversees daily operations of the store. Leads, trains, and delegates duties to employees and makes sure all tasks are done correctly. Responsible for providing outstanding customer service, fostering a positive work environment and being an employee of hard work and dedication to the company, while being able to strictly follow corporate brand standards and operating procedures.

• Maintain a clean and professional environment
• Support the Manager in any necessary responsibilities
• Train, coach and lead bakers, drivers and shift leads
• Delegate tasks to learn and hold accountable
• Provide friendly and fast service for customers
• Manage staff efficiently to control labor costs
• Ensure proper cash handling and deposit procedures are properly followed
• Must be able to lift 50lbs

Qualifications:

• Excellent communications skills to connect with staff and customers
• Positive attitude to support our culture
• Strong ethics
• Ability to work in a fast paced environment and maintain a clean establishment
• Strong time management skills with the ability to multi-task and stay organized
• Coachable and the ability to pass training onto employees

Come join an amazing company, with a fun but challenging work environment!

We look forward to talking with you. Get ready to Crumbl!

• Closed Sunday

Schedule:

• 8 hour shift

Supplemental Pay:

• Tips

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• High stress tolerance -- thrives in a high-pressure environment