Shift Lead

Taco Bell; Warsaw (IN); On-site; USD 80,000 - 100,000; Full time

Job summary

Un franchiseur de Taco Bell recherche un Shift Lead pour soutenir le Restaurant General Manager. Le rôle implique de superviser les membres de l'équipe, de résoudre les plaintes des clients et d'assurer la conformité aux normes de qualité et de sécurité alimentaire. Idéal pour ceux qui aiment travailler dans un environnement dynamique, offrant des opportunités d'apprentissage et de développement.

Qualifications

• Expérience antérieure dans un rôle de restauration rapide.
• Capacité à travailler dans un environnement rapide.
• Certificats de sécurité alimentaire souhaitables.

Responsibilities

• S'assurer que les membres de l'équipe complètent leurs tâches assignées.
• Gérer les plaintes des clients de manière efficace.
• Suivre les politiques de sécurité et d'inventaire.

Skills

Service à la clientèle

Résolution de problèmes

Communication

Job description

" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.