Shift Lead

Anchor Point Management Group; Escalon (CA); On-site; USD 28,929 - 30,996; Full time

Job summary

Anchor Point Management Group in Escalon, CA is seeking a Shift Leader to oversee restaurant operations during assigned hours. This hourly role emphasizes customer service, safety, cleanliness, and team supervision while hands-on in daily tasks to maintain standards.

You will train staff, handle opening/closing duties, supervise shifts, and ensure compliance with health regulations. The ideal candidate shows reliability, strong communication, and a positive attitude.

Qualifications

• Must be at least 18 years old.
• Experience in shift management or supervisory role.
• Legal right to work in the United States.
• Flexible hours required.
• Basic math and reading skills.
• Strong customer service orientation.

Responsibilities

• Greet customers and take orders accurately.
• Prepare and package food and drinks to standard.
• Operate cash registers and handle payments.
• Maintain cleanliness of all areas including lobby, line, and restrooms.
• Assist with food prep and dishwashing.
• Restock inventory and supplies.
• Ensure compliance with food safety regulations.
• Provide coaching and feedback to team members.
• Open/close tasks and manage shifts to ensure fairness.
• Report issues to manager and HR as needed.

Skills

Customer service

Cash handling

Team leadership

Food safety

Communication

Time management

Hygiene

Problem solving

Education

High school diploma or GED

Job description

Job Details

Job Location: 1100 Yosemite Ave, Escalon, CA - Escalon, CA 95320

Salary Range: $21.00 - $22.50 Hourly

Position Summary

The shift leader is an hourly position that provides additional management coverage of operating hours and direct supervision of operations. Focal points include driving customer service and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The shift leader directly performs hands‑on operational work on an ongoing basis to assist in training employees, responding to guest service needs, and otherwise role‑model appropriate skills and behaviors in their restaurant. The shift leader may assume full responsibility for the closing of the restaurant and on occasion the opening of a restaurant when other management is unavailable. You will ensure that the food is served safely, provide consistent customer satisfaction, provide your team with a great restaurant to work in, and operate each and every shift to standard at the restaurant.

Duties and Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with all food safety regulations and policies.
• Promote new menu items and provide recommendations when asked.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offer ongoing coaching and feedback to team members.
• Assist with any safety concerns in the workplace.
• Report any serious issues to the manager and HR as needed.
• Conduct food safety and prep audits daily.
• Conduct daily inventory monitoring performance and share responsibility for cash procedures.

Qualifications

• Must be at least 18 years old or older.
• Strong preference for an internal promote who has completed all required learning zone training and certifications.
• High school diploma or GED is preferred.
• Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service related business.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Solid oral and written communication skills.
• Ability to learn quickly with a can‑do attitude.
• Come to work with good hygiene.
• Has reliable transportation and able to arrive to work on time.
• A positive, friendly, and courteous attitude.