Shift Lead

Wings Over; State College (Centre County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Energetic work environment

Paid time off for activism

Weekly pay via direct deposit

Tip pool participation

Free food and family discounts

Opportunities for advancement

Job summary

Wings Over is seeking a Shift Lead to supervise store Crew Members, open or close the store, and assist with cash drawers. The role emphasizes maintaining Wings Over standards, coaching staff, and ensuring smooth daily operations.

Qualified candidates will have at least one year of supervisor experience in food/hospitality, Serv-Safe certification, and strong communication skills. Flexible schedule with nights, holidays, and weekends is required.

Qualifications

• Experience supervising staff in food/hospitality.
• Strong communication and interpersonal skills.
• Knowledge of food safety and sanitation practices.
• Ability to train and coach team members.
• Flexible schedule including nights, holidays, weekends.

Responsibilities

• Supervise store Crew Members and assist with cash drawers.
• Open or close the store as needed.
• Model Wings Over standards, values and behaviors.
• Provide coaching and feedback to Crew Members.
• Ensure smooth operation flow and assign responsibilities.
• Maintain cleanliness and organization of workstations.
• Assist with cash handling and deposits.
• Contribute to store goals and sales growth.
• Maintain punctual attendance and standard uniform.
• Perform other related duties as assigned.

Skills

Leadership

Communication

Customer service

Team supervision

Education

Serv-Safe Certification

Tools

POS system

Job description

The Opportunity:

Wings Over is looking for a Shift Lead to join our team. As a Shift Lead, you will be responsible for supervising store Crew Members, opening or closing the store, and assisting with cash drawers.

Now Serving These Benefits:

• An energetic, collaborative, and positive work environment
• Paid time off for activism
• Weekly pay through direct deposit
• Participation in tip pool
• Free food and discounts for you and your family
• Opportunities for advancement

Day in the Life (includes, but is not limited to):

• Works side by side with the team frying chicken, greeting guests, and modeling Wings Over standards, values, and behaviors
• Supervises with integrity, honesty, and knowledge that promotes the culture, values, and mission of Wings Over
• Demonstrates knowledge of and trains others on core products, processes, and FOH/BOH workstations; positively coaches Crew Members on such items
• Identifies and communicates appropriate responsibilities and duties to store Crew Members to ensure smooth flow of operations
• Anticipates obstacles and takes action to prevent or minimize their impact
• Keeps all workstations clean and organized and coaches team to do the same; follows health, safety, and sanitation guidelines for all products
• Assist with checking cash drawers and preparing bank deposits
• Contributes as needed to wider Wings Over efforts to achieve store goals and sales growth
• Maintains regular and punctual attendance
• Maintains a neat and tidy appearance by wearing the Wings Over uniform and adhering to our Wings Over dress code
• Other related duties as assigned

What You Bring To The Table:

• At least one (1) year of store-level supervisor experience in food/hospitality preferred
• Serv-Safe Certification required
• Knowledge of supervisory practices and procedures
• Able to communicate clearly and concisely
• Able to appropriately handle confidential/sensitive information
• Strong interpersonal and leadership skills; able to coach others
• Flexible schedule - available nights, holidays, and weekends with availability to open or close shifts
• Able to lift 50 lbs. and can stand for prolonged periods of time
• Legal US work authorization

Fly With Us:

For over 20 years, Wings Over has served the best crispy chicken wings and hand-breaded tenders. Join us on our journey to create gold standard experiences that leave everyone happier than before they interacted with us.

Wings Over is an Equal Opportunity Employer.