Shift Lead

Cookies & Dreams; Pleasant Valley Township (IA); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Flexible schedule

Professional development assistance

Job summary

Cookies & Dreams in Bettendorf, IA is seeking a Shift Lead to supervise cookie production, including cookies cakes, minis, large catering orders, and shipped orders, during times when a manager is not present.

You will support production, ensure quality standards, maintain cleanliness and safety, and help with labor management, cash handling, and opening/closing procedures. This role emphasizes leadership, teamwork, and a positive work environment in a fast-paced bakery setting.

Qualifications

• Basic/Intermediate computer skills.
• Basic math and financial management.
• Leadership experience in restaurant, catering or hospitality.
• Good communication and team-building skills.
• Works well in a fast-paced team.
• Punctual with honesty and a positive attitude.
• Ability to lead a team.
• Quality and consistency focus.
• Time management.
• Problem solving and efficiency improvements.
• Identify and solve problems to improve productivity.

Responsibilities

• Lead as Manager on Duty when others are unavailable.
• Ensure cookies standards, recipes and systems are executed correctly.
• Demonstrates a positive leadership style that creates a pleasant and safe work environment.
• Create and maintain a safe, secure, and healthy environment by following food safety and sanitation requirements.
• Be attentive to customer feedback and propose changes to management.
• Communicates priorities, goals and feedback to bakery team members.
• Assist with labor management, including managing breaks and cutting staff when necessary.
• Communicate any additional staffing needs or recommendations.
• Opening/Closing Procedures: Ensure cash is available at start, inform managers of bank runs, close cash drawer, inform discrepancies.
• Informing Managers of discrepancies in end of day cash drawer report.

Skills

Leadership

Customer service

Teamwork

Communication

Time management

Problem solving

Attention to quality

Basic math

Computer skills

Flexibility

Job description

6920 Competition Ct. Bettendorf, IA 52722

13 - 18 usd / hour

Part time

The Cookies & Dreams Shift Lead is responsible for leading and supporting all areas of cookie production (cookie cakes, mini's, large cookie catering orders + shipped orders) when a manager is not present to produce required amounts on schedule. When a manager is present a shift lead will assist as needed in all areas of production. Our production facility and equipment need to be kept clean and safe at all times. Products need to meet or exceed Cookies & Dreams Quality Standards, while keeping ingredient and labor costs top of mind.

Responsibilities Include

• Effectively lead as Manager on Duty when other managers are not available
• Ensure Cookies & Dreams cookie standards, recipes and systems are executed correctly and consistently
• Demonstrates a positive leadership style that creates a pleasant and safe work environment
• Create and maintain a safe, secure, and healthy environment by following and enforcing food safety, and sanitation requirements
• Be attentive to customer feedback and propose any necessary changes for improvement to management
• Communicates priorities, goals and feedback to bakery team members
• Assist with labor management, including managing breaks & cutting staff when necessary
• Communicate any additional staffing needs or recommendations
• Opening/Closing Procedures:
• Ensure correct amount of cash is available in cash drawer at beginning of day
• Inform Managers of necessary bank runs
• Closing of cash drawer at end of day
• Informing Managers of discrepancies in end of day cash drawer report

Skills + Experience

• Basic/Intermediate computer skills
• Basic math and financial management
• Previous leadership experience in restaurant, catering or hospitality
• Good communication, interpersonal, and team building skills
• Works well with others in a fun, fast-paced team environment
• Punctual, demonstrates honesty and a positive attitude
• Ability to lead a team
• Focused on quality & consistency
• Time Management
• Problem solving - Solution focused
• Ability to identify & solve problems to improve efficiency, productivity & consistency

Benefits

• Employee discount
• Flexible schedule
• Professional development assistance

Work Location: In person

Job Types: Full-time, Part-time