Bakery Lead - Lead Cookies & Dreams Team + Daily Tips

Cookies & Dreams; Pleasant Valley Township (IA); Presencial; USD 23.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tips included

Descripción de la vacante

Cookies & Dreams in Bettendorf, IA is seeking a Bakery Lead who will bake and sell cookies, greet guests, take orders, and handle payments. You'll learn the brand's processes and standards while supporting the Store Manager.

You will train and mentor staff, enforce health and safety, and oversee opening/closing, inventory, and customer service to uphold quality and guest satisfaction.

Formación

• Experience in a supervisory or managerial role in retail or food service.
• Strong leadership, communication, and multitasking abilities.
• Knowledge of food safety regulations and best practices.
• Ability to work weekends and peak hours.

Responsabilidades

• Lead by example, foster a positive team environment and maintain high service standards.
• Onboard and train new hires on procedures and safety standards.
• Ensure recipes and quality standards; monitor freshness and presentation.
• Maintain a clean, safe, and organized store workspace and assist with inventory.
• Handle customer inquiries, resolve issues, and encourage upselling where appropriate.
• Assist Store Manager with sales targets, daily reporting, and promotions.
• Manage daily cash operations and accurate record-keeping.

Conocimientos

Supervisory experience

Leadership

Customer service

Cash handling

Team mentoring

Descripción del empleo

Cookies & Dreams in Bettendorf, IA is seeking a Bakery Lead who will bake and sell cookies, greet guests, take orders, and handle payments. You'll learn the brand's processes and standards while supporting the Store Manager.

You will train and mentor staff, enforce health and safety, and oversee opening/closing, inventory, and customer service to uphold quality and guest satisfaction.