Shift Lead

ADP, Inc.; North Olmsted (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Bonus

Health insurance

Dental insurance

Vision insurance

Life insurance

HSA plans

Paid time off

Holidays

Free washes

Employee recognition

Job summary

Blue Falls Car Wash in North Olmstead, OH is seeking a friendly and driven Shift Lead to help the Site Manager run daily operations and deliver great customer service.

You’ll assist customers in selecting wash packages, maintain equipment and facilities, and act as a welcoming, professional representative of Western Management Companies. Both part-time and full-time options are available, with benefits and growth opportunities.

Qualifications

• High school diploma or six months to one year of related experience.
• Repair/Maintenance, Sales and Customer Service knowledge desired.
• Branch management operation knowledge and skills are desired.

Responsibilities

• Assist the Site Manager with daily operating tasks.
• Willingly provide superior customer service levels that exceed customer expectations while staying within company policies and guidelines.
• Assist customers in choosing their wash package and guiding their entrance into the wash.
• Present a warm, friendly, knowledgeable and professional image to customers.
• Answer customer questions accurately both over the phone and at the wash.
• Maintain the wash equipment, facility and grounds all while serving customers throughout their wash experience.
• Other duties as assigned.

Skills

Customer service

Sales

Repair/Maintenance

Education

High school diploma

Six months to one-year related experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

North Olmstead, OH, US

Join our outgoing team at Blue Falls Car Wash, where our mission is to deliver the best car wash experience possible! If you are someone that is outgoing, friendly, and enjoys promoting a positive experience for our customers,

Part-time and Full-Time options available!

Why You’ll Love Working with Us:

• Employee recognition
• Bonus
• Health, dental, vision and life insurance
• HSA plans
• Paid time off and holidays
• Free Washes

SHIFT LEAD ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist the Site Manager with daily operating tasks.
• Willingly provide superior customer service levels that exceed customer expectations while staying within company policies and guidelines.
• Assist customers in choosing their wash package and guiding their entrance into the wash.
• Present a warm, friendly, knowledgeable and professional image to customers.
• Answer customer questions accurately both over the phone and at the wash.
• Maintain the wash equipment, facility and grounds all while serving customers throughout their wash experience.
• Other duties as assigned.

Physical Functions:

• Able to work in a fast-paced environment with urgency.
• Effectively communicate, detect, converse with, discern, convey, express oneself and exchange information.
• Frequently moves and lifts up to 50 lbs.
• Able to work and commute in all weather conditions.
• Regularly required to use hands/fingers to operate an access machine or telephone
• Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers. Regularly bends and crouches to repair car wash equipment.
• Continual standing, moving, and walking for consecutive hours during shift.
• Regularly speaks and listens on the phone and in person, to a customer and fellow employees.

EDUCATION and/or EXPERIENCE

High school diploma; or six months to one-year related experience and/or training; or equivalent combination of education and experience. Repair/Maintenance, Sales, Customer Service and branch management operation knowledge and skills are desired.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

MISCELLANEOUS

The employee is required to have an acceptable driving record, in line with the stated Company Policy, and they must have a valid driver’s license in the state in which they are employed with the Western Management Companies.

The employee must comply with all aspects of Western Management’s Drug Free Workplace Policy.

A background check is required as a condition of employment.