Shift Lead

Spotless Brands LLC; Kingsport (TN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay $14–$15 per hour

On-the-job training

Advancement opportunities

Free car washes

PTO, 401K, health insurance, and paidH

Job summary

Spotless Brands LLC is seeking a Shift Leader for our Ultimate Shine Car Wash locations in Kingsport, TN. You will support site managers, supervise crew members, and deliver outstanding customer service in a fast-paced environment.

Responsibilities include explaining wash packages, promoting Loyalty programs, operating equipment safely, and ensuring a clean, well-maintained site while adhering to all company policies and safety rules.

Qualifications

• Ability to stand for long periods.
• Lift up to 50 pounds.
• Flexible evenings, weekends and holidays.
• Outdoor work in seasonal weather conditions.

Responsibilities

• Assist Managers at car wash sites and supervise Crew Members.
• Greet customers with the highest level of customer service.
• Demonstrate knowledge of wash packages and promotions.
• Explain and promote Loyalty and Rewards memberships.

Skills

Customer service

Team leadership

Professionalism

Stamina

Flexible availability

Job description

Description

Job Profile Insights about Ultimate Shine Car Wash

Shift Leaders earn competitive base hourly rates and incentive pay which may include tips or commission! Quality talent is at the heart of our culture, which inspires people's potential and will motivate them to be their best. We invest in our talent by offering the tools, training, and resources needed for career development and advancement.

Job Description

What you will do

• Support Managers operating the car wash sites and supervising tasks of Crew Members.
• Greet and engage customers by delivering the highest level of customer service.
• Demonstrate knowledge of each of the wash packages and promotions.
• Explain and recommend Loyalty and Rewards membership programs to retail customers.
• Safely utilize car wash equipment and chemical.
• Guide customers to safely enter or exit the car wash tunnel while operating equipment.
• Cleaning tasks such as taking out garbage, sweeping the lot, and general upkeep of the grounds, facilities, and equipment.
• Follow all company rules, policies, and procedures.
• Other duties as assigned.

Who You Are

• A team player that creates joy for each customer experience.
• Ability to display excellent customer service skills and professionalism.
• Ability to stand for long periods of time, lift up to 50 pounds, and operate in a fast-moving environment with or without accommodation.
• Flexible availability to include nights, weekends, and holidays.
• Able to work in an outdoor climate during seasonal weather conditions.
• Minimum of 16 years of age.
• Ability to pass a contingent background screening.

Pay, benefits, and Perks!

• Competitive pay $14-$15 per hour
• On the job training
• Opportunity for advancement and professional development
• Free Car Washes
• Benefits including PTO, 401K, Health Insurance, and Paid Holidays for Full Time Employees

Job Structure

Job Type: Full-Time

FLSA Status: Non-exempt

Schedule Estimate: 8-hour daily shift

Weekly overtime hours during peak season

• Morning Shift
• Day Shift
• Evening Shift

Work Location: On-site

Spotless Brands and its affiliate brands comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the company Human Resources department.

Spotless Brands and its affiliate brands are an Equal Employment Opportunity (EEO) employer. It is the policy of the company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.