Shift Lead

LPQ USA LLC; Glendale (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401k with match

Pre-tax commuter benefits

Team member discounts

Job summary

LPQ USA LLC, part of Convive Brands, seeks team members for our Glendale location. Provide friendly and attentive service to guests throughout their visit, take and enter orders accurately into the POS, and coordinate with the kitchen.

Candidates with 3–6 months restaurant experience, familiarity with POS (Toast a plus), and a willingness to cross-train in dining room and retail spaces are invited to apply. We offer health coverage, PTO, 401k with match after 90 days, and team discounts.

Qualifications

• 3–6 months of related restaurant experience or training.
• Experience with POS systems; Toast is a plus.
• Flexible schedule preferred.
• Ability to cross-train in dining room and retail spaces.

Responsibilities

• Provide friendly and attentive service to all guests throughout the visit.
• Receive food and beverage orders, enter into the POS, and coordinate with the kitchen.
• Anticipate guest needs and note preferences.
• Maintain knowledge of pastry, bread, beverages, and retail items.
• Handle guest situations with empathy and escalate to a manager when needed.
• Complete opening, mid, and closing procedures and daily checklists; manage money per cash handling policy.
• Keep areas clean and organized; set up patio furniture and outdoor seating as needed.

Skills

Guest service

Communication

Teamwork

Flexible schedule

Tools

Toast POS

Job description

Be home in time for dinner!At Le Pain Quotidien, we believe exceptional hospitality starts with purpose, in our ingredients, our standards, and how we care for people. When you join LPQ, you become part of a 35-year-old beloved brand built on warmth, community, and connection.At Le Pain Quotidien, our teams are at the heart of the guest experience. We’re looking for team members who take pride in hospitality, enjoy working in a warm and welcoming environment, and want to be part of a team that supports one another. With opportunities to grow, and a culture built around community and connection, LPQ offers a restaurant environment where you will build skills, feel valued, and take pride in the work you do every day.As part of Convive Brands, you’ll have opportunities to grow your career across a portfolio of restaurant concepts, including California Pizza Kitchen and Little Beet.At LPQ, you’re not just working a job, you’re joining a place where you can develop your skills and career, take pride in your work, and be part of building a strong community.Job DescriptionResponsibilitiesProvide friendly and attentive service to all guests throughout the entirety of the visitReceive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessaryAnticipate guest needs and note any preferences provided by the guestMaintain full knowledge of pastry, bread, kitchen, beverage, and retail itemsPrepare drinks for the dining room, as neededHandle any guest situations with genuine empathy and elevate to a manager as necessaryComplete all opening, mid, and closing procedures; complete daily checklist and side work assignmentsOrganize money and receipts throughout the shift in adherence with the cash handling policyKeep all areas of the restaurant clean and organized by following cleaning checklistsAssist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the locationQualifications3 to 6 months of related restaurant experience or trainingExperience with POS systems, especially Toast, a plusFlexibility in schedule is highly preferred but not requiredAbility to be cross‐trained in all areas of the dining room and retail space preferredAbility to speak, read, and understand the primary language(s) of the work locationBenefitsEnrollment in Company-contributed health coverage planAccrued Paid Time Off401k with up to 4% match after ninety (90) days of employmentPre-tax commuter benefits (in applicable States)Team member discounts at all our brandsThe hourly pay range (plus tips, when eligible) is:$18.00 - $22.00Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.