Retailer

LPQ USA LLC; Philadelphia (Philadelphia County); On-site; USD 8,300 - 11,000; Full time

Benefits offered by this job

Company-contributed health coverage

401k with up to 4% match

Pre-tax commuter benefits

Team member discounts

Job summary

Le Pain Quotidien in Philadelphia is seeking team members to deliver warm, attentive hospitality in a fast-paced restaurant environment. You will assist guests, prepare beverages, and support pastry and retail operations with a commitment to a welcoming dining experience.

Experience with Toast POS is a plus. The role offers a competitive hourly wage plus tips, with opportunities to grow within Convive Brands’ portfolio. Join a community-focused team dedicated to warmth and service.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Experience with POS systems, especially Toast, is a plus.
• Flexibility in schedule preferred but not required.

Responsibilities

• Provide friendly and attentive service to guests throughout their visit.
• Prepare drinks for retail and dining room including batches for the retail counter.
• Handle phone orders and maintain pastry/display areas with organization.
• Assist in opening, closing, and daily checklists; keep areas clean and stocked.

Skills

Customer service

Communication

Teamwork

Tools

Toast POS

Job description

Be home in time for dinner!At Le Pain Quotidien, we believe exceptional hospitality starts with purpose, in our ingredients, our standards, and how we care for people. When you join LPQ, you become part of a 35-year-old beloved brand built on warmth, community, and connection.At Le Pain Quotidien, our teams are at the heart of the guest experience. We’re looking for team members who take pride in hospitality, enjoy working in a warm and welcoming environment, and want to be part of a team that supports one another. With opportunities to grow, and a culture built around community and connection, LPQ offers a restaurant environment where you will build skills, feel valued, and take pride in the work you do every day.As part of Convive Brands, you’ll have opportunities to grow your career across a portfolio of restaurant concepts, including California Pizza Kitchen and Little Beet.At LPQ, you’re not just working a job, you’re joining a place where you can develop your skills and career, take pride in your work, and be part of building a strong community.Job DescriptionResponsibilitiesProvide friendly and attentive service to all guests throughout the entirety of the visitAnticipate guest needs and note any preferences provided by the guestPrepare all drinks for retail and dining room, including batches for the retail counterProperly bag, box, and arrange to‐go food and pastryPerform sales transactions in accordance with Le Pain Quotidien cash handling policyMaintain and consolidate pastry display throughout the dayMaintain full knowledge of pastry, bread, kitchen, beverage, and retail itemsHandle any guest situations with genuine empathy and elevate to a manager as necessaryComplete all opening, mid, and closing procedures; complete daily checklist and side work assignmentsKeep all areas of the restaurant clean and organized by following cleaning checklistsResponsible for answering the phone with proper etiquette; takes orders over the phoneQualifications1 to 3 months of related restaurant experience or trainingExperience with POS systems, especially Toast, a plusFlexibility in schedule is highly preferred but not requiredAbility to be cross‐trained in all areas of the dining room and retail space preferredAbility to speak, read, and understand the primary language(s) of the work locationBenefitsEnrollment in Company-contributed health coverage planAccrued Paid Time Off401k with up to 4% match after ninety (90) days of employmentPre-tax commuter benefits (in applicable States)Team member discounts at all our brandsThe hourly pay range (plus tips, when eligible) is:$5.35 - $8.00Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.