Shift Lead

Burgermaster; Bellevue, Northern (WA, KY); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health

Dental

Vision

Life

Vacation

Sick Pay

Paid meal while on shift

401(k)

401(k) employer match

Job summary

Burgermaster, a locally owned fast casual restaurant, is seeking a Shift Lead to help oversee daily operations, ensure quality and speed, and support the management team.

You will coordinate station assignments, monitor food safety, train and guide team members, and help control labor and food costs while delivering friendly service during nights and weekends.

Qualifications

• Excellent time management and prioritization skills.
• Proven customer service skills and professional demeanor.
• Knowledge of all kitchen stations and workflows.
• Demonstrated leadership abilities and team coordination.
• Strong organizational skills and attention to detail.
• Ability to read English and follow simple instructions.
• Familiarity with food handling, safety, and restaurant guidelines.

Responsibilities

• Oversee restaurant operations in partnership with the manager.
• Enforce Burgermaster policies and the 'Burgermaster way'.
• Run the line and manage breaks and staffing levels.
• Help control food costs by reducing waste and prioritizing tasks.
• Help manage labor costs by ensuring staff coverage.
• Assist with prep work and routine cleaning tasks.
• Document and report incidents per protocol; escalate as needed.
• Assign stations and act as kitchen communication hub.
• Attend supervisor trainings and support team as needed.

Skills

Time management

Customer service

Kitchen stations knowledge

Leadership

Organizational skills

English reading

Food handling & safety

Education

High school diploma or equivalent

ServeSafe certification

Food handlers permit

Job description

Description

Locally owned since 1952, Burgermaster is a family-owned restaurant chain specializing in local, grass-fed beef burgers served drive-in style. Burgermaster feels like your neighborhood family-oriented diner, while serving food at speeds comparable with fast food restaurants!

We are a growing fast casual restaurant group with a footprint across multiple locations. Our brand is known for its innovative approach to dining, commitment to quality, and a culture that champions growth, learning, and operational excellence. As we continue to expand, we are looking for shift leads who shares our passion for the restaurant industry and is eager to grow with us.

Role and Responsibilities

• Assists manager to oversee restaurant operations by focusing on quality food and service


• Enforcing policies and ensuring employees are working the “Burgermaster way” as defined by Managers and Corporate


• Responsible for running the line and employees get their required breaks and mealtimes


• Assist with food costs by reducing or eliminating waste and knowing when to place other business priorities above food cost


• Assist with labor cost by ensuring employees on the clock are working, and ensuring the proper amount of employees are working


• Assist with prep work and cleaning, including checklists


• Reports issues of attitude, behavior, and attendance, ensuring situations are recorded following the incident reporting process and/or brought to Manager’s attention


• Coordinate which station each team member is assigned to for the shift


• Act as center of communication for the kitchen


• Attends Supervisor trainings as required


• Supervisor may be scheduled specific stations and/or jobs , but is expected to switch stations and/or jobs as needed to support the team


• Other duties as assigned

Required Knowledge, Skills, and Abilities

• Excellent time management skills.


• Proven customer service skills


• Knowledge of all stations in the kitchen


• Demonstrate leadership skills


• Excellent organizational skills and attention to detail.


• Ability to read English and comprehend simple instructions


• Familiarity with food handling, safety, and other restaurant guidelines.

Education and Experience

• High school diploma or equivalent preferred


• Previous restaurant experience required


• Previous Supervisory experience preferred


• Basic understanding of professional cooking and knife handling skills


• Food handlers permit required within 7 days of hire


• ServeSafe certifications required within 1 year of hire to Supervisory role

Work Environment

• Prolonged periods standing, walking, and working around kitchen equipment


• Must be able to lift 50 pounds at times.


• Must be comfortable working long hours, including nights and weekends.


• Noise level is usually moderate

Benefits-Based on eligibility

• Health


• Dental


• Vision


• Life


• Vacation


• Sick Pay


• Paid meal while on shift


• 401(k)


• 401(k) employer match

$23-$26 per hour + Tips