Shift Lead

Integrity Staffing; Aberdeen (WA); On-site; USD 58,000 - 78,000; Full time

Job summary

Integrity Staffing seeks a Shift Lead for a fast-paced warehouse environment, overseeing day-to-day operations on a Mon-Thurs 4pm-2:30am shift with OT on Fridays.

You’ll build strong client relationships, supervise large teams, and ensure safety and policy adherence while adapting to changing priorities.

Qualifications

• HS Diploma or GED is required.
• 3+ years supervisory experience; large group experience is a plus.
• Experience in client relations, preferably in warehouse or staffing.
• Excellent verbal and written communication; strong organizational skills.
• Advanced level Excel and web-based applications.
• Ability to adapt in fast-paced, changing environments; overtime willingness.
• Bilingual Spanish/English strongly preferred.

Responsibilities

• Build relationships with Client managers through daily interaction and weekly meetings.
• Maintain open door policy with hourly associates; address questions and concerns.
• Coordinate and manage large group meetings for hourly associates.
• Provide performance feedback and disciplinary action when needed.
• Audit safety and employee relations policy adherence; investigate complaints.
• Maintain confidentiality while managing workflow for client projects.

Skills

Supervisory experience

Large group management

Client relations

Verbal and written communication

Problem solving

Team collaboration

Flexibility in schedule

Bilingual Spanish/English

Education

HS Diploma or GED

Tools

Microsoft Excel

Job description

Our Shift Leads are energetic, decisive, and engaging while managing multiple priorities in a changing warehouse environment. They are go-to, problem solvers! Shift Leads are responsible for all day-to-day operations taking place on their scheduled shift.
Shift: Mon-Thurs 4pm-2:30am
OT day: Friday

Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without reasonable accommodation.

• Build Relationships with Client managers through daily interaction and weekly meetings. Solicit their input of hourly associate performance and department concerns. Provide them with the guidance and support needed to ensure your partnership is contributing to their success.
• Maintain open door policy with hourly associates, answering questions regarding policies and procedures, actively listening of concerns and issues raised, escalating issues as appropriate, and maintaining confidential conversations.
• Coordinate and manage large group meetings for hourly associates, including first-day Welcome Meeting.
• Provide performance feedback and disciplinary action, including terminations, for hourly associates.
• Communicate and audit adherence to safety and employee relations policies, investigate complaints or deviations from policy, and make recommendations for corrective action as needed.
• Maintain appropriate levels of confidentiality, while managing workflow for company and onsite client projects.

Preferred Minimum Requirements

• HS Diploma or GED
• 3+ years supervisory experience, large group experience a plus
• Experience in client relations, preferably in warehouse or staffing environment
• Superior customer service, organization and time management skills
• Advanced level Microsoft Excel and Web-based Applications/Systems
• Excellent verbal and written communication skills
• Ability to operate and problem solve in a fast paced, and fluid environment
• Ability to adjust schedule for work overtime and be present during changing business needs
• Desire to learn and develop beyond current role
• Ability to work onsite at Client location and adjust schedule based on business needs.
• Bilingual in Spanish/English strongly preferred

Physical Requirements:

• Lift up to 49 pounds
• Push utility cards up to 60 pounds
• Use carts, dollies, hand trucks and other gear to move items around
• Go up and down stairs (where applicable)
• Work at a height of up to 40 feet on a mezzanine (where applicable)