SHIFT COORDINATOR NC

KidsPeace; Fuquay-Varina (NC); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Tuition assistance

Life and disability insurance

Pet insurance

Job summary

KidsPeace is seeking a Shift Coordinator to lead an overnight/unit shift and ensure safe, therapeutic care for youth. You will collaborate with nursing and program leadership to manage staffing, admissions, discharges, and crisis response while upholding licensing and organizational standards.

The role emphasizes training support, documentation accuracy, and a commitment to a supportive environment for youth and staff alike.

Qualifications

• High School Diploma or GED required.
• Must be at least 21 years old.
• At least two years of experience with children/adolescents in mental/behavioral health or caregiving.
• CPR and First Aid Certification required.
• Ability to complete 12 hours of Person-Centered Thinking training within 90 days of hire.

Responsibilities

• Provide leadership and operational support for a designated unit or overnight shift.
• Ensure staffing levels, admissions and discharges, and compliance with policies and licensing.
• Support staff performance, training initiatives, and program operations.
• Collaborate with nursing staff and program leadership to maintain appropriate staffing ratios.
• Respond calmly to crises and emergency situations and monitor unit documentation for accuracy.
• Help maintain a safe, respectful, and therapeutic environment for youth.

Education

High School Diploma or GED

Associate's Degree in Mental Health or related field

Bachelor's Degree in Mental Health or related field

CPR and First Aid Certification

Minimum age 21

2+ years working with children/adolescents in mental/behavioral health

Basic computer proficiency

Tools

Basic computer proficiency

Job description

Multiple Options Available , Day/Evening with weekends/OT as needed

The Shift Coordinator provides leadership and operational support for a designated unit or the overnight shift, ensuring compliance with organizational policies, licensing requirements, and established protocols. This role helps maintain a safe, respectful, and therapeutic environment for youth while supporting staff performance, program operations, and quality service delivery.

The Shift Coordinator works closely with nursing staff and program leadership to ensure appropriate staffing, oversee admissions and discharges, support training initiatives, and respond effectively to crises and emergency situations.

Qualifications

Required

• High School Diploma or GED
• Minimum age of 21 years
• At least two years of experience working with children and adolescents in a mental/behavioral health setting or professional caregiving role
• Basic computer proficiency
• CPR and First Aid Certification
• Ability to complete 12 hours of Person-Centered Thinking training prior to or within 90 days of hire

Preferred

• Associate's Degree (60+ college credits) or Bachelor's Degree in a Mental Health, Human Services, or related field
• Valid driver's license
• Assist with leadership responsibilities for a designated unit or overnight shift.
• Ensure daily operations comply with all organizational policies, procedures, licensing requirements, and staffing mandates.
• Partner with nursing and program leadership to maintain appropriate staffing levels and required staff-to-client ratios.
• Support staff supervision and address operational concerns as they arise.
• Assist in training and mentoring unit and overnight staff
• Ensure assigned staff maintain required clearances, certifications, and annual training requirements.
• Support compliance with organizational, programmatic, and licensing standards.
• Complete a minimum of 40 annual training hours and participate in ongoing professional development.
• Oversee admissions and discharges, ensuring all documentation is completed accurately and timely.
• Help create a welcoming and supportive environment for youth entering the program.
• Ensure youth receive appropriate support throughout their stay and transition from the program.
• Assist with ordering and maintaining program supplies.
• Monitor and review unit and shift documentation for accuracy and completeness.
• Support quality assurance efforts and ensure records meet organizational standards.
• Respond calmly and effectively to client crises and behavioral escalations.
• Assist in search efforts during elopement situations.
• Maintain knowledge of emergency response procedures, including fire safety, medical emergencies, evacuations, and disaster plans.
• Ensure a safe, secure environment by remaining alert and attentive throughout the shift.
• Communicate professionally and effectively with clients, families, coworkers, clinical teams, and leadership.
• Report concerns, incidents, and accomplishments promptly to program leadership.

Shifts Available:

7 a.m. 7:30 p.m.

7:30 p.m.–7:30 a.m

Why Join Us?

• Make a meaningful impact in the lives of children and adolescents in crisis.
• Work alongside a supportive, mission-driven clinical team.
• Opportunities for professional growth, training, and career advancement.
• Competitive compensation and comprehensive benefits package.

About Us

KidsPeace is a private charity committed to supporting the behavioral and mental health needs of children, families, and communities. Since 1882, we have provided psychiatric hospital services, residential treatment, accredited educational programs, and foster care services. Our culture is rooted in compassion, creativity

KidsPeace is the employer of choice in the mental and behavioral healthcare field. As a KidsPeace associate, you can expect the following:

• Competitive compensation structures and the opportunity for associates to gather valuable practical experience and advance careers much more quickly than at other providers.
• Generous paid time off that we actively encourage our associates to use which promotes a work/life balance.
• Tuition assistance and a student loan forgiveness program to ensure that when you work to improve your ability to help our clients, you can rely on KidsPeace to support you.
• Comprehensive benefits package including life and disability insurance as well as pet insurance!
• An organizational culture filled with respect and the comradery of like-minded colleagues who live the mission to Give Hope, Help and Healing to Children, Adults and Those Who Love Them.

KidsPeace is proud to be an Equal Opportunity Employer supporting workforce diversity.