Shift Coordinator - Flexible Hours, Growth & Perks

SOLcocina; La Mesa, Northern (CA, KY); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Career growth

Team dining discounts

Employee referral program

Credit union benefits

Partner perks

Sick time (state)

Job summary

Xperience Restaurant Group (XRG) is seeking a Shift Coordinator to support the management team across shift operations in a fast-paced dining environment. You will help implement shift plans, train staff, and ensure adherence to company standards for guest service and safety.

The role requires a valid work permit in the United States, a driver’s license, and 2+ years of related experience. The position is on-site, with opportunities for growth within the organization.

Qualifications

• High School Diploma preferred.
• Proof of eligibility to work in the United States.
• Valid Driver's License.
• 18+ years of age.
• Possession of or the ability to possess all state-required work cards.
• Minimum of one (2) years related experience.
• Familiarity with Opentable.
• Proper lifting techniques.
• Guest relations.
• Sanitation and safety.
• Safe alcohol service.
• Full-service restaurant operations.
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public.

Responsibilities

• Performs all duties as outlined in the Shift Coordinator certification program.
• Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production.
• Delegates in a way that encourages teamwork during shift to ensure that the restaurant operations comply with company standards.
• Communicates daily work goals to team from leadership.
• Motivates Team Members to exceed guest expectations with food and friendly service in clean surroundings.
• Works with team to act on guest feedback and resolve complaints in a timely, friendly and professional manner.
• Takes initiative to immediately report violations of safety, sanitation, security and other company policies to restaurant management.
• Follows all POS comp procedures and cash handling procedures-May never discount their own checks.
• Assist leadership with coordinating and scheduling interviews for hourly team members.
• Must follow manager appearance standards when performing Shift Coordinator duties.
• Demonstrate appropriate professional and ethical behavior, at all times, when interacting with guests, employees, and managers.
• Directs, trains and motivates ongoing shift responsibilities to employees and ensure proper completion of assigned tasks and checklists.
• Follow all procedures and policies to ensure the safety of all employees and guests.
• Assist managers with promotional roll-outs and training.
• Preparing and sorting documents for data entry.
• Entering invoices into database software and checking to ensure the accuracy of the data has been inputted.
• Tracking, reviewing, and submitting invoices.
• Resolving discrepancies in information and obtaining further information for incomplete documents.
• Assists and/ or completes additional tasks as assigned.

Skills

High school diploma

Eligibility to work in the U.S.

Driver's license

18+ years of age

Work cards (state-required)

2+ years related experience

Opentable

Lifting techniques

Guest relations

Sanitation and safety

Alcohol service

Full-service restaurant operations

English communication

Education

High School Diploma preferred

Tools

Opentable

Job description

Xperience Restaurant Group (XRG) is seeking a Shift Coordinator to support the management team across shift operations in a fast-paced dining environment. You will help implement shift plans, train staff, and ensure adherence to company standards for guest service and safety.

The role requires a valid work permit in the United States, a driver’s license, and 2+ years of related experience. The position is on-site, with opportunities for growth within the organization.