Shelter Surveillance Specialist

Sunny Glen Childrens Home; Brownsville (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Sunny Glen Children’s Home in Brownsville, TX is seeking a Surveillance Monitor to oversee live video surveillance, document daily reporting, and support investigations as needed. The role requires maintaining system integrity, timely incident logging, and adherence to ORR and Sunny Glen standards.

The position emphasizes thoroughness, reliability, and collaboration with the shelter team to ensure safety for unaccompanied children and staff, with routine communication to shift supervisors.

Qualifications

• Must be bilingual in English and Spanish.
• Minimum of a High School Diploma or its equivalent.
• At least 1 year of experience with children in child welfare, medical, or social service settings is required.

Responsibilities

• Monitor live camera feeds and document daily surveillance reporting.
• Maintain and troubleshoot surveillance systems; report outages to supervisors.
• Ensure compliance with Sunny Glen, ORR standards, and federal, state, and local regulations.
• Complete required surveillance logs and incident reports with accurate date/time stamps.
• Assist in investigations and provide footage access as approved by Program Director.

Skills

Bilingual English/Spanish

Education

High School Diploma

Job description

Sunny Glen Children’s Home in Brownsville, TX is seeking a Surveillance Monitor to oversee live video surveillance, document daily reporting, and support investigations as needed. The role requires maintaining system integrity, timely incident logging, and adherence to ORR and Sunny Glen standards.

The position emphasizes thoroughness, reliability, and collaboration with the shelter team to ensure safety for unaccompanied children and staff, with routine communication to shift supervisors.