Shelter Support Specialist

https:/helpfbms.org; Plymouth (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Father Bill’s & MainSpring is seeking dedicated shelter staff to support daily interactions with participants, ensuring safety and smooth operation of the shelter facilities during shifts. The role emphasizes respectful communication, teamwork, and adherence to program policies while providing training and professional development opportunities.

The position offers part-time and full-time seasonal options, with varied shifts including evenings and weekends, and a strong commitment to helping

Qualifications

• High School Diploma or equivalency required; experience in a residential setting is a plus.
• Part-time seasonal and full-time seasonal positions available.
• Shift rotations listed: M-F 8a-4p, 4p-12a, 12a-8a, plus weekend coverage.

Responsibilities

• Ensure the safety of guests and the site.
• Enforce rules and regulations to ensure smooth operation of the site.
• Respond effectively to emergency situations, document appropriately and communicate according to guidelines.
• Complete intake process.
• Provide support and structure, being attentive to guest/resident problems or concerns.
• Initiate crisis intervention when necessary.
• Record documentation as required by program guidelines.
• Attend and participate in meetings and trainings as requested.

Skills

Empathy

Professionalism

Communication

Record-Keeping

Job Knowledge

Attendance

Reliability

Initiative

Adherence to Policy

Work Ethic

Education

High School Diploma or equivalency

Job description

Father Bill’s & MainSpring is seeking dedicated shelter staff to support daily interactions with participants, ensuring safety and smooth operation of the shelter facilities during shifts. The role emphasizes respectful communication, teamwork, and adherence to program policies while providing training and professional development opportunities.

The position offers part-time and full-time seasonal options, with varied shifts including evenings and weekends, and a strong commitment to helping