Shelter Stabilization Specialist — Housing & Skills Coach

Bay Cove Human Services, Inc.; Boston (MA); On-site; USD 28,000 - 30,000; Full time

Job summary

The Shelter Stabilization Worker at Bay Cove Human Services provides day-to-day support and skills training to individuals living in a dual-diagnosis emergency shelter, helping guests achieve housing goals. This non-exempt role emphasizes strengths-based, trauma-informed, and culturally competent services within a Greater Boston program.

Responsibilities include relationship building, housing goal discussions, teaching grooming/hygiene and social skills, medication administration per MAP

Qualifications

• One year of direct care experience with adults with mental illness or related populations.
• Department of Public Health certification in medication administration within 60 days.
• Proficiency in word processing and basic computer functions.
• Demonstrated professional communication and organizational skills.
• Flexibility to work evenings and weekends as needed.

Responsibilities

• Engage in relationship building with shelter guests with sensitivity to long-term homelessness and co-occurring conditions.
• Discuss housing goals and next steps with guests.
• Teach grooming, hygiene, housekeeping, and social/recreational skills.
• Administer medications per MAP standards and train guests in self-administration.
• Implement safety procedures and crisis intervention using a non-judgmental approach.
• Provide supportive counseling on daily personal and social issues.
• Maintain documentation per site expectations.
• Prepare and serve meals compliant with 509 regulations.
• Assist with shelter cleaning and encourage guest participation in upkeep.
• Monitor guests health and consult with the program nurse when appropriate.
• Complete additional duties assigned by supervisor.

Skills

Direct care

Medication administration

Communication

Organizational skills

Education

BA/BS degree

Job description

The Shelter Stabilization Worker at Bay Cove Human Services provides day-to-day support and skills training to individuals living in a dual-diagnosis emergency shelter, helping guests achieve housing goals. This non-exempt role emphasizes strengths-based, trauma-informed, and culturally competent services within a Greater Boston program.

Responsibilities include relationship building, housing goal discussions, teaching grooming/hygiene and social skills, medication administration per MAP