Shelter Specialist (Part-Time) (6325)

Mercy House; Bakersfield (CA); On-site; USD 23,866 - 33,992; Part time

Job summary

Mercy House in Bakersfield, CA is seeking a part-time Shelter Specialist for evening shifts (Thu–Sun, 4:00 pm–11:00 pm). The role supports the Emergency Shelter Program, including setup, facility cleanliness, and crisis-informed service delivery to guests experiencing homelessness.

The position requires the ability to intervene in crises, work with a diverse population, and maintain safety and organization during shifts. Spanish language skills are valued in interactions with guests and staff.

Qualifications

• Ability to perform crisis intervention as needed.
• Trauma-informed shelter approach.
• Fluency or value of Spanish language in service delivery.

Responsibilities

• Assist in shelter setup and maintenance to ensure safety and cleanliness.
• Support reception of orders, tally sheets, and service calendars.
• Help organize supplies and facility needs; post signs and calendars.
• Conduct neighborhood patrols to minimize impact on the surrounding community.
• Provide crisis intervention and trauma-informed service delivery during shifts.
• Assist with guest services and program activities as needed.
• Complete ad hoc projects as assigned by Supervisor.

Skills

Trauma-informed care

Crisis intervention

Client-focused service

Spanish language helpful

Job description

Job Details

Job Location: Bakersfield, CA 93304

Salary Range: $21.00 - $21.00 Hourly

Job Shift: Evening

Job Category: Shelter Services

Status: Part-Time, Non-Exempt

Pay: $21.00/hour

Schedule: Thursday - Sunday 4:00 pm - 11:00 pm

Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."

Job Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery.

Essential Duties and Responsibilities

Shelter Support

Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness

• Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services
• Encourage and discuss progress toward housing with shelter guests
• Assist with shelter setup and maintenance
• Maintain cleanliness and safety of the facility, including emptying trash cans and cleaning up spills
• Assist with receiving and verifying orders from vendors, completing tally sheets
• Post and update signs and service calendars
• Set up and monitor audio equipment
• Assist in the organization of supplies and facility needs
• Conduct neighborhood patrols to minimize potential impact on the surrounding community

Administration

Goal: Oversee administrative duties that support program services

• Assist with keeping detailed daily summary sheets
• Assist with record keeping and reporting

Miscellaneous

• Assist with guest services and program activities if necessary
• Complete ad hoc projects as appointed by Supervisor

QualificationsRequirements

Experience

• Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
• Ensure a client-focused, trauma-informed, and housing-focused shelter approach
• Ability to perform crisis intervention as needed

General

• Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others
• Dependability, responsibility, and the ability to communicate effectively and respectfully
• Fluency in Spanish is of significant value

Physical Requirements

• Ability to lift up to 50 pounds
• Prolonged periods of standing and the ability to work in a fast-paced environment