Shelter Site Lead - Full-Time, Compassionate Impact

Mission Action, Inc.; San Francisco (CA); Presencial; USD 63.000 - 77.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

Flexible spending account

Commuter benefits

Paid holidays

Paid sick leave

Generous vacation

401(k) with employer matching

Descripción de la vacante

Mission Action, Inc. is seeking a Site Coordinator for the Dolores Shelter Program in San Francisco.

The role reports to the Program Manager and offers a $70,304 annual salary, full-time exempt status, and a benefits package including medical, dental, vision, disability, life insurance, FSA, commuter benefits, holidays, sick leave, generous vacation with Summer & Winter recess, and 401(k) with employer matching.

Formación

• 3+ years of direct client experience in housing or shelter programs.
• At least 2 years of supervising other staff.
• Bilingual Spanish preferred (written and spoken).
• Experience with crisis intervention, de-escalation, and conflict resolution.

Responsabilidades

• Provide direct supervision to Lead Shelter Monitors and Shelter Monitors.
• Coordinate schedules and coverage with Program Director and HR.
• Train new staff and review responsibilities, policies, and procedures.
• Organize staff meetings and review policies and best practices.
• Ensure timesheets are entered correctly using the iSolved system.
• Maintain COVID-19 precautions and coordinate with SF city departments.
• Support client-related issues using de-escalation and trauma-informed approaches.
• Manage crisis interventions and incidents and safeguard well-being of guests and staff.
• Help clients exit homelessness and access safe, dignified housing.

Conocimientos

Communication skills

Spanish bilingual

Crisis intervention

Conflict resolution

Team supervision

Herramientas

Microsoft Word

Outlook

Excel

Descripción del empleo

Mission Action, Inc. is seeking a Site Coordinator for the Dolores Shelter Program in San Francisco.

The role reports to the Program Manager and offers a $70,304 annual salary, full-time exempt status, and a benefits package including medical, dental, vision, disability, life insurance, FSA, commuter benefits, holidays, sick leave, generous vacation with Summer & Winter recess, and 401(k) with employer matching.