Shelter Services & Crisis Advocate

Harbor-House-of-Central-Florid; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Harbor-House-of-Central-Florid is seeking a dedicated Shelter Support Worker in Orlando, FL. The role supports survivors, maintains a safe environment, and assists with basic intakes, discharges, and shelter tours.

The position requires strong communication, the ability to work independently, and a valid driver’s license. Applicants should be prepared to work varied shifts in a busy shelter setting.

Qualifications

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Strong communication and advocacy skills.
• Ability to manage multiple priorities and work independently.

Responsibilities

• Participates in maintaining a clean work and shelter environment.
• Monitors and maintains a safe, welcoming, and secure environment.
• Conducts basic intakes and discharges of shelter residents.
• Provides advocacy and assists survivors via crisis line and shelter.
• Transports survivors residing on campus in agency vehicles.
• Enter participant data into agency database.

Skills

Microsoft Office

Strong communication

Advocacy skills

Ability to prioritize

Driver's license

Education

High School Diploma or GED

Tools

Office software

Job description

Harbor-House-of-Central-Florid is seeking a dedicated Shelter Support Worker in Orlando, FL. The role supports survivors, maintains a safe environment, and assists with basic intakes, discharges, and shelter tours.

The position requires strong communication, the ability to work independently, and a valid driver’s license. Applicants should be prepared to work varied shifts in a busy shelter setting.