Shelter Security- 1st, 2nd, 3rds Available

Bearescuer; Lansing (MI); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

Paid Sick Time

Christian Counseling Services

Health Insurance

Paid Vacation Days

Bereavement Leave

Job summary

City Rescue Mission of Lansing is recruiting a Shelter Security professional to oversee access to our facilities, perform rounds, and maintain safety for guests and staff. The role requires calm handling of intense situations and adherence to shelter policies with firmness and compassion.

Responsibilities include monitoring entries, using safety tools, de-escalation support, and coordinating with emergency services.

Qualifications

• High School Diploma required.
• Proficient use of Microsoft Office (MS Suite) required.
• 1 year security experience preferred; CPR/AED/NARCAN training preferred.

Responsibilities

• Monitor entry to shelter and verify guest/visitor authorization.
• Operate safety tools and incident response equipment to protect guests and staff.
• Conduct regular rounds to ensure building security and policy compliance.
• De-escalate conflicts and escort individuals off property when needed.
• Be liaison to emergency services with relevant information on hand.
• Apply safety measures (no trespassing lists, bars) as required.
• Assist with phone and front-desk communications and maintain orderly workspace.
• Follow shelter policies and procedures; participate in trainings and meetings.

Skills

Calm under pressure

De-escalation

Good communication

Team collaboration

Education

High School Diploma

Tools

Microsoft Suite

Job description

The main mission of the City Rescue Mission of Lansing, since its founding, has remained to teach the Word of God as found in the Christian Bible (Romans 10:13-15), edify and equip the saints to be committed followers of Jesus Christ and His teachings (Ephesians 4:11-13), and present an authentic representation of traditional, Biblical Christianity (Philippians 1:9-11). For this reason, employees will be guided by the Doctrinal Statement established by the Board of Directors.

Reports To: Shelter Manager

Mission Statement: To meet physical needs for Food and Shelter to bring those with spiritual needs the Hope that is found in Jesus Christ.

Vision Statement: To bring the lost to the Lord Jesus Christ and to establish believers in the Christian Faith.

Job Overview: This role is vital in the running of the Shelters of the City Rescue Mission. Security Personnel oversee everyone who has access to the City Rescue Mission Facilities, Completes Rounds on scheduled basis ensuring the building is secure and the staff and guests are safe. Security assists coordinators and supervisors with deescalating situations as needed. Security personnel must be friendly and encouraging while maintaining shelter policy and procedure with consistency and firmness, willing and ready to be involved in intense situations with little to no notice. The Security personnel must also be able to complete tasks independently and accurately while staying calm under pressure.

Expected Schedule: 1st, 2nd, and 3rd shift currently available - Full or Part time. Rotating holidays. Weekends as scheduled. 1st Shift is 8am-4pm, 2nd shift is 4pm-Midnight, 3rd shift works 11pm-7am or Midnight-8am.

Responsibilities and Duties:

• Monitor everyone entering the shelter- checking guest tracking software, volunteer schedules, or meeting/appointment schedules as necessary to ensure all who enter are authorized.
• Use all available tools- including Body Cams, Wands to track rounds, Narcan, etc – to ensure safety of yourself, our guests, our staff, and our facilities as a whole and to ensure yourself and the ministry are above reproach.
• Complete rounds of the facilities as scheduled - ensuring the building is secure and no issues have arisen.
• Assist all other staff with de-escalation of moderate to difficult situations, Escorting people off property when necessary.
• Be the liaison for emergency services when they are called, ensuring they have all pertinent information.
• Instituting bars, adding guests to the no trespassing list, and other appropriate measures relating to safety.
• Assist with phone calls and other incoming communication as necessary.
• Maintain good communication with the department and a clean and orderly workspace.
• Have a good understanding of shelter policies and procedures and execute them properly.
• Attend all meetings and training sessions as scheduled.
• Show the love of Christ, be ready to share the gospel, and pray with guests regularly.

Qualifications:

• High School Diploma - Required
• Proficient use of the Microsoft Suite - Required
• 1 Year Security Experience - Preferred
• CPR, AED, and NARCAN training - Preferred

Skills:

• Ability to learn a new computer program within 30 days of introduction
• Ability to head off and de-escalate issues with no notice, maintain in calm and kind under pressure
• Ability to proficiently use a phone system that spans multiple facilities- including answering, transferring, putting calls on hold, etc. Within 15 days of introduction.
• Ability to respectfully interact with guests and volunteers no matter their background, temperament, preferences, or life choices
• Detail oriented, organized, thorough, and possessing the ability to multitask well
• Ability to constantly assess the accuracy, neatness, and thoroughness of all work assignments

Foundation of Faith:

• Be ready at all times to give an answer of the Hope that lies within the committed follower of Christ, as outlined in the Christian Bible, with gentleness and respect (1 Peter 3:15).
• Live everyday life in submission to the authority of the Christian Bible (2 Timothy 3:15-17).
• Commit to continual training under those called to teach the doctrines of the faith and the Word of God, as well as to seek out fellowship with other believers (Hebrews 10:24-25), as evidenced by being a member in good standing in a local evangelical church.

Environment:

Shelter Security will need to be able to con consistently work in a noisy and distraction-filled environment. Shelter Security’ s task will occasionally require them to work in low temperatures, high temperatures, outdoor elements (e.g. rain, wind, snow), and small/enclosed spaces.

Physical Requirements:

Shelter Security will need to be able to constantly navigate stairs - quickly and proficiently navigating up to 3 flights of stairs whenever needed. They will constantly need to be able to lift 25lbs in all directions and will occasionally need to lift 50+lbs in all directions. They will need to complete 1-2 hours of physically taxing work without a break and stand or walk for 3+hours without sitting down. They will occasionally need to complete 3+ hours of physically taxing work without a break and be able to move with haste/light jog for 500ft.

Shelter Security will need to be able to constantly complete visual scans of indoor/outdoor areas in varying levels of light. They will need to occasionally complete tasks with repetitive motions that include the wri sts, hands and/or fingers. They will need to be able to constantly communicate clearly with others to exchange information.

Benefits:

• Dental Insurance
• Vision Insurance
• Paid Sick Time
• Christian Counseling Services
• Health Insurance
• Paid Vacation Days
• Bereavement Leave

Pay Range -

$17.00-$18.00/hr

Be Aware-

This Job Description serves to provide an overview of the role of Shelter Security. It is not a task list and does not encompass all the details of this role. The employee will be expected to complete all tasks as assigned by their shift supervisor or Director and serve as needed throughout the City Rescue Mission of Lansing.