Shelter Safety & Engagement Specialist

5Cities Homeless Coalition; Grover Beach (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health benefits

SIMPLE IRA plan with employer match

Life Insurance - $25,000

Job summary

5Cities Homeless Coalition is seeking Shelter Monitors to oversee a Cabin facility, ensuring health and safety for adults in transition housing. You will assist with meals, guest interactions, set-up and clean-up across three 8-hour shifts, including a 1.00 USD differential for evening hours.

The role emphasizes welcoming environments, conflict de-escalation, and accurate daily record-keeping using HMIS and Outlook/Excel, with opportunities for health benefits and retirement plans.

Qualifications

• Ability to work effectively with homeless individuals of diverse backgrounds and abilities.
• Interest in helping volunteers and participants feel welcome while ensuring a safe environment.
• Ability to develop rapport, provide information, and refer with sensitivity to cultural issues.
• Initiative, effort and commitment towards completing assignments efficiently.
• Excellent time management skills and ability to work with minimum supervision.

Responsibilities

• Welcome and record attendance for participants, and monitor participant movement.
• Maintain a safe, friendly, supportive and inviting environment.
• Work compassionately with those who have difficulty engaging with service providers.
• Effectively resolve conflicts among participants and de-escalate potentially violent situations.
• Monitor participant activities and food distribution.
• Assist volunteers who are bringing food and serving homeless clients.
• Set up tables for food service and hand out bedding, warm clothing and other amenities.

Skills

Interpersonal skills

Conflict resolution

Time management

Communication

Spanish (preferred)

Tools

HMIS

Outlook

Excel

Job description

5Cities Homeless Coalition is seeking Shelter Monitors to oversee a Cabin facility, ensuring health and safety for adults in transition housing. You will assist with meals, guest interactions, set-up and clean-up across three 8-hour shifts, including a 1.00 USD differential for evening hours.

The role emphasizes welcoming environments, conflict de-escalation, and accurate daily record-keeping using HMIS and Outlook/Excel, with opportunities for health benefits and retirement plans.