Shelter Residential Aide

Project Renewal; New York (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Project Renewal, a leading nonprofit in New York City, is hiring a Residential Aide to support residents in our Homeless Shelters across the Bronx, Brooklyn and Manhattan.

The role involves monitoring residents, assisting with daily living activities, coordinating meals, documenting incidents, and collaborating with case managers to ensure safety and supportive services. Evening and overnight shifts are available, with weekend work required; HS diploma and experience preferred.

Qualifications

• A High School Diploma or GED required.
• 1 year of experience working with homeless mentally ill adults or other special needs population.
• Excellent oral, writing and listening skills; knowledge of Microsoft Office Suite (Word/Excel) and computer literate.
• Bilingual or multilingual a plus.

Responsibilities

• Monitors residents' day-to-day on-site activities.
• Inspects the facility and surroundings hourly and reports incidents.
• Assists in organizing recreational activities, events and outings.
• Wakes clients, provides clothing and personal care items.
• Ensures clients are out of dormitories per policy.
• Reminds clients of daily schedules and assists with daily living skills.
• Processes intake, bed assignment, census records, and reports daily census figures.
• Watches personal property and inventories belongings.
• Observes client behavior and reports to case management staff.
• Oversees shelter at night and responds to requests from awake clients.
• Collaborates with Program Aides/Case Manager for crisis intervention.
• Completes electronic shift summaries and incident reports.
• Assists in cafeteria with meals at breakfast, lunch and dinner.
• Performs other duties as assigned by Residential Aide Supervisor.

Skills

Oral communication

Written communication

Listening skills

Bilingual (preferred)

Education

High School Diploma or GED

Tools

Microsoft Office

Word

Excel

Email

Job description

Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City.

Title: Residential Aide

Locations: Multiple opportunities are available in the Bronx, Brooklyn and Manhattan in our Homeless Shelters

Schedule: 8am-4pm, 4pm-12am, or 12am-8am (must be available to work weekend shift)

Salary: $20.079/hour

Programs

• Ana's Place (Bronx)
• East Williamsburg Men's Shelter (Brooklyn)
• Fort Washington Men's Shelter (Upper Manhattan)
• Kenton Hall Men's Shelter (Manhattan)
• Marsha's House (Bronx)
• New Providence Women's Shelter (Manhattan)
• Third Street Men's Shelter (Lower Manhattan)

Essential Duties and Responsibilities

• Performs the day-to-day monitoring of the residents' on-site activities
• Performs hourly inspections of the facility and immediate neighborhood, and documents/reports any incidents
• Assists in the planning and organization of recreational activities, events and outings
• Wakes the clients as needed, provides clothing and personal care items to clients
• Ensures that the clients are out of the dormitories according to policies and procedures
• Reminds clients of their daily schedules, and assists clients with their daily living skills
• Processes new client intake information, bed assignment, maintains the daily census records and provides DHS with daily census figures.
• Secures the clients' personal property and maintains an inventory of the clients belongings
• Observes the behavior of clients, reporting any unusual behavior to the case management and clinical staff
• Oversees the shelter at nights and responds to any requests from the clients who are awake
• Works collaboratively with the Program Aides/ Case Manager in providing crisis intervention in an emergency
• Complete electronic shift summaries and incident reports
• Assists in the Cafeteria with meals being served to clients at breakfast, lunch and dinner
• Performs other duties as assigned by the Residential Aide Supervisor or other supervisory staff

Qualifications

• A High School Diploma or GED required
• 1 year of experience working with homeless mentally ill adults or other special needs population
• Excellent oral, writing and listening skillsKnowledge of Microsoft Office Suite, especially e-mail, Word and Excel; computer literate
• Bilingual or multilingual a plus

Project Renewal is an equal opportunity employer. Its long-standing policy has been to embrace the equality of opportunity for all employees and applicants without regard to actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, gender (see separately issued Gender Discrimination policy for more detail), physical or mental disability, age (18 and over), military status, arrest record, marital status, domestic partnership status, genetic information or predisposing genetic characteristic, sexual orientation, status as a victim or witness of domestic violence, sex offenses or stalking, unemployment status or any other basis protected by applicable federal, state and local laws.