Shelter Pet Care Advocate

City Care Inc; Tulsa (OK); Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

City Care Inc. seeks a compassionate Pet Kennel Advocate to build trusting relationships with shelter guests and their pets, coordinate pet care, maintain kennel areas, and ensure safe, clean operations.

The role blends guest-centered advocacy with pet-focused support in a challenging shelter environment. Responsibilities include intake coordination, service referrals, inventory management, and collaboration with community partners to meet guest and pet needs.

Qualifications

• Understanding of the complexity of the intersection of poverty, homelessness, mental illness, substance use and recovery.
• Compassionate, nonjudgmental approach and ability to build trusting relationships with guests and their pets.
• Demonstrated ability to remain cool under pressure and respond appropriately to changing guest, animal, and shelter needs.
• Knowledge of, or willingness to learn, basic animal care, feeding, sanitation, handling, behavior, and safety practices.
• Computer literate, resulting in accurate data entry, recordkeeping, and documentation.
• Ability to multitask, prioritize competing needs, and follow through on responsibilities.
• Team-oriented approach with the ability to coordinate effectively with shelter staff and community partners.
• Strong verbal and written communication skills, with the ability to communicate courteously and tactfully with guests, supervisors, coworkers, volunteers, donors, and internal and external partners.
• Professional judgment and discretion in maintaining appropriate professional boundaries and confidentiality while working in a guest-centered environment.
• Physical ability to safely perform kennel and shelter duties, including frequent standing and walking and occasional lifting, carrying, pushing, pulling, bending, kneeling, and other physical activities associated with animal care and cleaning.
• Ability to reliably report to the assigned work location and scheduled shifts.
• High School diploma or equivalent.

Responsabilités

• Carry out the mission, vision and values of City Care.
• Build positive, respectful relationships with shelter guests and their pets using a low-barrier, trauma informed approach.
• Provide Advocate I support to shelter guests, including daily check-ins and check-outs, and housing stability services.
• Serve as the primary staff contact for questions related to pets in the shelter.
• Coordinate pet-related services with guests, including feeding, exercise, veterinary needs, and vaccinations.
• Oversee daily kennel cleaning, sanitation, organization and upkeep with shelter staff.
• Monitor kennel conditions and report maintenance or health concerns to leadership.
• Maintain records related to pets, intake, care needs, services, medications and referrals.
• Maintain inventory of pet food, bedding, and supplies; assist with ordering and donations.
• Develop a pet resource sheet and stay informed about community resources.
• Coordinate with local veterinarians, animal welfare groups, volunteers and donors as needed.
• Support pet-inclusive resources and areas for pets during extreme weather.
• Track basic pet service data to improve housing outcomes for guests with pets.
• Assist with integrating pets into case management and service planning.
• Assist with bathing and grooming of shelter pets as needed.
• Communicate and implement City Care's pet policy and help improve pet programs.
• Participate in staff education and training on pet-inclusive programming.
• Work as part of the broader shelter team and maintain professional conduct.
• Evening and Overnight Shifts Available.
• Other duties as assigned.

Connaissances

Poverty & homelessness awareness

Compassionate approach

Composure under pressure

Animal care basics

Data entry & documentation

Multitasking

Team collaboration

Communication skills

Formation

High School diploma

Description du poste

City Care Inc. seeks a compassionate Pet Kennel Advocate to build trusting relationships with shelter guests and their pets, coordinate pet care, maintain kennel areas, and ensure safe, clean operations.

The role blends guest-centered advocacy with pet-focused support in a challenging shelter environment. Responsibilities include intake coordination, service referrals, inventory management, and collaboration with community partners to meet guest and pet needs.