Shelter Operations Lead: Crisis & Team Oversight

Paycom - ATS; Santa Barbara (CA); On-site; USD 52,000 - 60,000; Full time

Job summary

Paycom - ATS in Santa Barbara, CA seeks a Site Lead for the Emergency Shelter Program. You will oversee daily operations, supervise staff, and coordinate volunteer activities to deliver client-centered services in a safe environment.

The role includes crisis intervention and administrative tasks such as reporting and supply coordination. The position requires a calm, trauma-informed approach, strong teamwork, and the ability to communicate clearly with diverse clients.

Qualifications

• Experience delivering crisis intervention and service coordination.
• Ability to supervise shelter staff and coordinate volunteers.
• Understanding of trauma-informed, housing-focused shelter approaches.

Responsibilities

• Oversee shelter staff, security, and client activities on shift.
• Coordinate volunteers and support services during operations.
• Manage supplies, facilities, and reporting for the shelter.
• Provide crisis intervention and staff support as needed.
• Attend staff meetings and trainings; maintain professional environment.

Skills

Crisis intervention

Staff supervision

Volunteer coordination

Trauma-informed approach

Spanish language

Job description

Paycom - ATS in Santa Barbara, CA seeks a Site Lead for the Emergency Shelter Program. You will oversee daily operations, supervise staff, and coordinate volunteer activities to deliver client-centered services in a safe environment.

The role includes crisis intervention and administrative tasks such as reporting and supply coordination. The position requires a calm, trauma-informed approach, strong teamwork, and the ability to communicate clearly with diverse clients.