Shelter Operations & Guest Services Specialist

Donnelly-Boland and Associates

Pittsburgh (Allegheny County)

On-site

USD 46,800 - 57,200

Full time

14 days+
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Benefits offered by this job

18 days of PTO annually
5 Sick Days (starting July 1, 2026)
Medical Insurance
Dental Insurance
Vision Insurance
Matching 401k

Job summary

Donnelly-Boland and Associates is seeking a Homeless Services Specialist based in Pittsburgh, Pennsylvania. The role requires supporting shelter operations and assisting individuals experiencing homelessness. Ideal candidates will have experience in a similar role and the capacity to handle physical demands of the job.

The position offers a salary of $52,000 annually, alongside health benefits and paid time off. The work schedule includes evening and overnight shifts, ensuring the shelter remains operational seven days a week.

Qualifications

  • Previous experience working in a shelter or related experience preferred.
  • Ability to follow and implement requests with little supervision.
  • Build effective relationships to achieve work-related goals.

Responsibilities

  • Support the operation of the shelter site.
  • Assist with shelter intake processes including data entry.
  • Serve and distribute food to shelter guests.

Skills

Shelter experience
Ability to lift 50 pounds
Sensitivity to diversity inclusiveness

Job description

Donnelly-Boland and Associates is seeking a Homeless Services Specialist based in Pittsburgh, Pennsylvania. The role requires supporting shelter operations and assisting individuals experiencing homelessness. Ideal candidates will have experience in a similar role and the capacity to handle physical demands of the job.

The position offers a salary of $52,000 annually, alongside health benefits and paid time off. The work schedule includes evening and overnight shifts, ensuring the shelter remains operational seven days a week.

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