Shelter Operations Coordinator

County of Davidson; United States; On-site; USD 31,000 - 39,000; Full time

Job summary

County of Davidson is seeking a Volunteer Services Coordinator for the Animal Shelter. The role involves recruiting, training, and supervising volunteers, coordinating with rescue groups, and promoting shelter services through community outreach and events.

Responsibilities include managing volunteer records, assisting with fundraising, and supporting veterinary staff. Experience with animals in a regulatory environment is preferred; bilingual English/Spanish is a plus.

Qualifications

• Graduation from high school and some experience coordinating volunteer services or related area.
• Experience working with animals in a regulatory environment preferred.
• Bilingual in English and Spanish is preferred.

Responsibilities

• Recruit, train, schedule, assigns and supervise volunteers who provide assistance at the animal shelter.
• Increase awareness and promote volunteerism.
• Coordinate with rescue groups and supervise Veterinary Technicians and caretakers.
• Maintain volunteer information including contact details and hours of availability.
• Educate the public and promote shelter services through outreach materials and events.
• Assist with fundraisers and special projects.
• Collaborate with shelter staff on animal transfer decisions.
• Maintain the Shelter’s social media presence and website.

Skills

Volunteer management

Public speaking

Community outreach

Report writing

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

$22.26 - $28.39 Starting salary based on qualifications and experience.

Job Description

General Statement of Duties

Performs responsible administrative work coordinating various operations for Davidson County’s Animal Shelter.

Distinguishing Features of the Class

An employee in this class is responsible for educating and providing awareness of services provided by the animal shelter while conducting presentations at community events, schools, businesses and organizations.

Work generally requires the employee to recruit, assign, train and supervise volunteers who provide assistance at the shelter.

Work also requires coordination with various rescue groups and to assist with the training and supervision of Veterinary Technicians and caretakers that work at the shelter.

Work is performed under regular supervision of the Animal Shelter Manager.

Illustrative Examples of Work

• Recruits, trains, schedules assigns and supervises volunteers who provide assistance at the animal shelter.
• Works to increase awareness and promote volunteerism.
• Ensures volunteers are qualified and meets standards.
• Maintains volunteer information which may include contact information, hours of availability, and skills.
• Creates and maintains community contacts in order to educate and promote involvement at the shelter.
• Educates the general public and markets services provided by the animal shelter through the distribution of outreach materials, public speaking, displays, press releases and etc.
• Assists with and/or coordinates fundraisers and special projects.
• Assists with training of Veterinary Technicians and caretakers working at the shelter.
• Responsible for recruiting qualified animal shelters, rescue groups, sanctuaries including verifying references and maintaining up to date information of these organizations.
• Communicates information and rescue requests to animal welfare organizations via social media, phone and/or email.
• Maintains the Shelter’s social media presence and website.
• Collaborates with other shelter staff to ensure proper animal selection for transfer.
• Prepares reports as needed.
• Assists the Animal Shelter Manager with regulations and compliance.
• Performs clerical and administrative duties.
• Adheres to the department’s safety, sanitation and other rules and regulations.
• Perform all duties of a Veterinary Technician; including euthanasia and cremation when it is necessary.
• Assumes managerial responsibilities in the absence of the Animal Shelter Manager, overseeing daily operations and decision-making.
• Performs other related duties as assigned by the Animal Shelter Manager.

Recruitment and Selection Guidelines

Knowledge, Skills and Abilities

• Thorough knowledge of the animal shelter and regulations related to volunteer services.
• Ability to recruit, train, assign and supervise volunteers.
• Ability to coordinate fundraising and other events.
• Ability to prepare clear and concise reports.
• Ability to communicate effectively, both orally and in writing.
• Ability to present to a variety of groups.
• Ability to establish and maintain effective working relationships with co-workers, community agencies/businesses and the general public.

Physical Requirements

• Must be able to physically perform the basic life operational support functions of reaching, lifting, pushing, pulling, fingering, grasping, feeling, talking, standing, hearing and repetitive motions.
• Must be able to perform light work exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Must possess the visual acuity to operate a computer terminal.

Education and Experience

• Graduation from high school and some experience coordinating volunteer services or related area; or an equivalent combination of education and experience.
• Experience working with animals in a regulatory environment preferred.
• Bilingual in English and Spanish is preferred.

Licenses and Certifications

• Valid North Carolina Driver License.
• Must possess, or be able to obtain within a reasonable timeframe, certification to perform euthanasia.

At Davidson County we are devoted to enhancing the quality of life for our citizens, providing efficient services and responsible governance. Our team is at the heart of achieving our goals and making Davidson County a great place to both live and work. As a local government we serve our citizens in diverse ways, including public safety, recreation, community development, and many other public services. The employees of Davidson County are integral in ensuring that these services are provided in a diligent and conscientious way. Davidson County strives to create a working environment that fosters growth, development and teamwork. By joining our team, you’ll be contributing to a position where you can make a positive impact in your community. Explore the many opportunities to be a part of our great County.