Shelter Operations Coordinator

Davidson County, NC; Lexington (NC); On-site; USD 31,000 - 39,000; Full time

Job summary

Davidson County, NC is seeking a capable coordinator for its Animal Shelter to educate the public, recruit and supervise volunteers, and coordinate with rescue groups. This role also involves staff supervision, fundraising support, and assisting with veterinary technician training.

You will manage volunteers, promote the shelter’s services, and maintain outreach initiatives while coordinating with community partners to ensure compliant and effective shelter operations.

Qualifications

• Graduation from high school and some experience coordinating volunteer services or related area.
• Experience working with animals in a regulatory environment preferred.
• Bilingual in English and Spanish is preferred.

Responsibilities

• Recruits, trains, schedules, assigns and supervises volunteers who provide assistance at the animal shelter.
• Works to increase awareness and promote volunteerism.
• Maintains volunteer information including contact info, hours and skills.
• Creates and maintains community contacts to educate and promote shelter involvement.
• Educates the public and markets shelter services via outreach materials, public speaking and displays.
• Assists with fundraisers and special projects.
• Assists with training of Veterinary Technicians and caretakers at the shelter.
• Communicates information and rescue requests to welfare organizations via social media, phone or email.
• Maintains shelter’s social media presence and website.
• Collaborates with staff to ensure proper animal transfer decisions.
• Performs clerical and administrative duties.
• Performs duties of Veterinary Technician including euthanasia when necessary.
• Assumes managerial responsibilities in the absence of the Animal Shelter Manager.

Skills

Recruit volunteers

Train volunteers

Public speaking

Community outreach

Social media management

Effective communication

Education

High school diploma

Tools

Social media platforms

Website updates

Job description

$22.26 - $28.39Starting salary based on qualifications and experience.Job DescriptionGeneral Statement of DutiesPerforms responsible administrative work coordinating various operations for Davidson County’s Animal Shelter.Distinguishing Features of the ClassAn employee in this class is responsible for educating and providing awareness of services provided by the animal shelter while conducting presentations at community events, schools, businesses and organizations. Work generally requires the employee to recruit, assign, train and supervise volunteers who provide assistance at the shelter. Work also requires coordination with various rescue groups and to assist with the training and supervision of Veterinary Technicians and caretakers that work at the shelter. Work is performed under regular supervision of the Animal Shelter Manager.Illustrative Examples of Work- Recruits, trains, schedules assigns and supervises volunteers who provide assistance at the animal shelter.- Works to increase awareness and promote volunteerism.- Ensures volunteers are qualified and meets standards.- Maintains volunteer information which may include contact information, hours of availability, and skills.- Creates and maintains community contacts in order to educate and promote involvement at the shelter.- Educates the general public and markets services provided by the animal shelter through the distribution of outreach materials, public speaking, displays, press releases and etc.- Assists with and/or coordinates fundraisers and special projects.- Assists with training of Veterinary Technicians and caretakers working at the shelter.- Responsible for recruiting qualified animal shelters, rescue groups, sanctuaries including verifying references and maintaining up to date information of these organizations.- Communicates information and rescue requests to animal welfare organizations via social media, phone and/or email.- Maintains the Shelter’s social media presence and website.- Collaborates with other shelter staff to ensure proper animal selection for transfer.- Prepares reports as needed.- Assists the Animal Shelter Manager with regulations and compliance.- Performs clerical and administrative duties.- Adheres to the department’s safety, sanitation and other rules and regulations.- Perform all duties of a Veterinary Technician; including euthanasia and cremation when it is necessary.- Assumes managerial responsibilities in the absence of the Animal Shelter Manager, overseeing daily operations and decision-making.- Performs other related duties as assigned by the Animal Shelter Manager.Recruitment and Selection GuidelinesKnowledge, Skills and Abilities- Thorough knowledge of the animal shelter and regulations related to volunteer services.- Ability to recruit, train, assign and supervise volunteers.- Ability to coordinate fundraising and other events.- Ability to prepare clear and concise reports.- Ability to communicate effectively, both orally and in writing.- Ability to present to a variety of groups.- Ability to establish and maintain effective working relationships with co-workers, community agencies/businesses and the general public.Physical Requirements- Must be able to physically perform the basic life operational support functions of reaching, lifting, pushing, pulling, fingering, grasping, feeling, talking, standing, hearing and repetitive motions.- Must be able to perform light work exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.- Must possess the visual acuity to operate a computer terminal.Education and Experience- Graduation from high school and some experience coordinating volunteer services or related area; or an equivalent combination of education and experience.- Experience working with animals in a regulatory environment preferred.- Bilingual in English and Spanish is preferred.Licenses and Certifications- Valid North Carolina Driver License.- Must possess, or be able to obtain within a reasonable timeframe, certification to perform euthanasia.