Shelter Manager

Groundworks New Mexico; Albuquerque (NM); On-site; USD 45,000 - 60,000; Full time

Job summary

Groundworks New Mexico is seeking a Shelter Manager to oversee the daily operations and staffing of the overnight shelter and medical respite program in Albuquerque, New Mexico. This role is essential for providing a safe and trauma-informed environment while supporting the Program Director in administrative tasks.

The ideal candidate will have a Bachelor's degree in a social services-related field and four years of supervisory experience, along with a commitment to supporting vulnerable populations.

Qualifications

• Minimum of four years of prior supervisor/management experience.
• Prior work experience supporting vulnerable populations.

Responsibilities

• Oversee daily operations and staffing of the overnight shelter.
• Ensure safe, trauma-informed environment for program participants.
• Mentor and guide shelter staff.
• Organize daily activities including meal services and safety protocols.

Education

Bachelor's degree in a social services-related field

Job description

The Shelter Manager oversees the daily operations, staffing, and service delivery of the overnight shelter and medical respite program. This role is critical in ensuring a safe, trauma-informed environment while providing support to the Program Director in the administrative and fiscal health of the organization.

Additional Areas of Responsibility:

• Organizes and oversees daily activities and tasks related to the facility’s day-to-day activities, including bed assignments, meal services, safety protocols, and general cleanliness.
• Provides mentorship and guidance to the shelter staff, including medical respite.
• Maintains up-to-date local and state resource information and disseminates it to staff as appropriate.
• Supports the agency’s objectives.

Other Information/Requirements:

• A minimum of a Bachelor’s degree in a social services-related field (i.e., psychology, social work, counselling, etc.) and four (4) years of prior supervisor/management experience.
• Prior work experience supporting vulnerable populations, including unhoused individuals, is required.