Shelter & Family Services Case Manager (Bilingual)

Hamilton Families; San Francisco (CA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Bilingual premium

Union representation

Evenings/weekends

Job summary

Hamilton Families in San Francisco is seeking a dedicated Case Manager to support families in the shelter program. You will document services in real time, manage electronic case records, and collect monthly compliance reports while coordinating with the Family Services Manager.

Your role centers on housing, health, and family stability. The position requires 1+ years in social services, familiarity with Bay Area resources, and bilingual Spanish abilities, with a focus on compassionate,

Qualifications

• 1+ years of experience in social work, psychology, human services setting or related field.
• Experience with nonprofit organizations or community-based programs.
• Familiarity with Bay Area resources for low-income families.
• Bilingual abilities, especially in Spanish.

Responsibilities

• Offer personalized case management to participants, guiding intake, assessments, and tailored service plans.
• Connect individuals with housing, employment, and health resources; advocate for families.
• Design and facilitate workshops that teach essential life skills and crisis intervention.
• Welcome families during intake and orientation, creating actionable housing and recovery plans.
• Maintain records, ensure regulatory compliance, and prepare impact reports.
• Collaborate with case managers, supervisors, and community partners to provide support.

Skills

Bilingual Spanish

MS Office

Salesforce

Case management

Job description

Hamilton Families in San Francisco is seeking a dedicated Case Manager to support families in the shelter program. You will document services in real time, manage electronic case records, and collect monthly compliance reports while coordinating with the Family Services Manager.

Your role centers on housing, health, and family stability. The position requires 1+ years in social services, familiarity with Bay Area resources, and bilingual Spanish abilities, with a focus on compassionate,