Bilingual Case Manager - Family Shelter

The Salvation Army USA Southern Territory; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

The Salvation Army USA Southern Territory in Houston, TX is seeking a Case Management Specialist to provide structured case management for residents at the Houston Family Residence. The role involves interviewing clients, developing long-term plans, mentoring, and advocating for services while ensuring funding compliance.

Ideal candidates have a Bachelor’s degree in Social Work or related field and at least three years of direct case management experience.

Qualifications

• Knowledge of the principles and practices of social service case management.
• Knowledge of social service resources and agencies in the community.
• Knowledge of effective communication and motivation practices.

Responsibilities

• Interview clients, accept cases, and provide long-term, structured case management services for an assigned caseload.
• Develop comprehensive program plans and goals based on client needs and monitor progress.
• Conduct mentoring and counseling sessions with clients and/or staff.
• Advocate for clients to obtain needed services and ensure funding compliance.
• Document case notes and maintain client records accurately.

Skills

Case management

Resource coordination

Interpersonal communication

Bilingual English/Spanish

Documentation & records

Education

Bachelor's degree in Social Work or related field

Job description

The Salvation Army USA Southern Territory in Houston, TX is seeking a Case Management Specialist to provide structured case management for residents at the Houston Family Residence. The role involves interviewing clients, developing long-term plans, mentoring, and advocating for services while ensuring funding compliance.

Ideal candidates have a Bachelor’s degree in Social Work or related field and at least three years of direct case management experience.