Case Manager — Shelter & Community Resources

CHURCHES UNITED FOR THE HOMELESS

Moorhead (MN)

On-site

USD 30,000 - 41,000

Full time

14 days+

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Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Paid Time Off

Job summary

CHURCHES UNITED FOR THE HOMELESS in Moorhead, MN is seeking a Case Manager to deliver compassionate, client-centered support services to shelter guests. The role involves performing intake promptly, coordinating community resources, and maintaining daily logs, with a day shift Monday–Friday and occasional evenings.

Requirements include a Bachelor of Social Work and LSW preferred and at least 2 years of relevant social service experience.

Qualifications

Bachelor of Social Work and LSW preferred.
Minimum 2 years applicable experience preferably in social service setting with people in crisis.
Ability to take initiative and to work both cooperatively with a team and independently.
Excellent customer service, communication, organizational, and time-management skills.

Responsibilities

Uphold vision and goals for an effective support services and case management (CM) program.
Provide case management and support services to shelter guests.
Meet with each guest within 72 hours of their intake.
Maintain knowledge of community resources and attend trainings to achieve and sustain best practices.
Monitor daily logs and incident reports for men and women guests needs and issues.
Prioritize urgent needs without losing track of ongoing needs.
Identify mandated reporting issues and file appropriate reports.
Attend daily staff huddles or as needed.
Attend bi-weekly Case Management meetings
Attend weekly supervisory meeting with the Director of Supportive Services