SharePoint Support Specialist On-Site 9-5 with Benefits
Mental Health Association - Western MA
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Benefits offered by this job
Job summary
Mental Health Association - Western MA is seeking a Technical Support Specialist to manage and optimize Microsoft SharePoint environments. This role emphasizes hands-on configuration, site maintenance, and collaboration with cross-functional teams to tailor SharePoint solutions that meet organizational needs.
The position is 100% on-site with standard business hours, focusing on responsive end-user support, problem resolution, and ongoing education on software best practices.
Qualifications
- Experience in setting up and maintaining Microsoft SharePoint environments.
- Strong knowledge of SharePoint architecture, configuration, and customization.
- Proficient in software support, troubleshooting, and issue resolution.
- Strong communication skills for technical and non-technical stakeholders.
Responsibilities
- Set up and configure Microsoft SharePoint environments to support collaboration and document management.
- Maintain and support SharePoint sites to ensure optimal functionality.
- Collaborate with cross-functional teams to understand business requirements and customize SharePoint solutions.
- Troubleshoot and resolve software-related issues, providing timely support to end-users.
- Escalate complex issues to appropriate teams and assist in resolution.
- Educate end-users on software functionalities and best practices.
Skills
Job description
Mental Health Association - Western MA is seeking a Technical Support Specialist to manage and optimize Microsoft SharePoint environments. This role emphasizes hands-on configuration, site maintenance, and collaboration with cross-functional teams to tailor SharePoint solutions that meet organizational needs.
The position is 100% on-site with standard business hours, focusing on responsive end-user support, problem resolution, and ongoing education on software best practices.
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