Shared Services Project Coordinator

2020 Companies; Oregon; Hybrid; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive salary paid weekly

Work remotely, from home

Health/Dental/Vision benefits

401K Program with matching

Paid Time Off

Paid Holidays

$30 Mobile Reimbursement

Scholarship opportunities forEmployees

Employee Assistance Program

Leadership Development Program

Employees' special pricing for clients

Job summary

2020 Companies is seeking a detail-oriented Project Coordinator to support client programs through operational coordination, project tracking, reporting, and cross-functional collaboration with Account Management, Operations, Audit, and Scheduling teams. You will help ensure projects stay organized and on timeline.

You will assist with setup, maintain documentation, and provide timely updates in a fast-paced environment. This role offers growth opportunities and remote-friendly options.

Qualifications

• 2–4 years of project coordination or related experience.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication.
• Experience with project tracking systems and workflow tools.
• Proficient in MS Office, especially Excel.
• Experience with Airtable, Salesforce, Smartsheet, Jira.

Responsibilities

• Support Account Managers with day-to-day project coordination and execution activities.
• Assist with project setup activities, including survey creation, Airtable setup, and workflow preparation.
• Maintain and update project tracking systems, reporting tools, and execution documentation.
• Assist with scheduling coordination, visit tracking, and execution visibility.
• Monitor project progress and elevate risks, delays, or completion concerns to leadership and Account Management teams.
• Support execution reporting, compliance tracking, and project status updates.
• Assist with tracking and coordinating break/fix, escalation, and revisit activity.
• Help ensure project documentation remains accurate, organized, and up to date.
• Coordinate cross-functional communication related to project updates, field execution, and operational needs.
• Support onboarding and administrative setup activities for new projects and workflows.

Skills

Project coordination

Account management

Operations coordination

Communication skills

Detail oriented

Multitasking

Team collaboration

Tools

Airtable

Salesforce

Smartsheet

Jira

Excel

Job description

Job Type:

Regular

Work Location:

Client Support Center - Southlake, TX 76092

Overview:

2020 Companies is now hiring a remote Project CoordinatorThe Project Coordinator (PC) is responsible for supporting the successful execution of client programs and projects through operational coordination, project tracking, reporting support, and cross-functional collaboration. This role partners closely with the Account Management, Operations, Audit, and Scheduling teams to help ensure projects are organized, accurate, and progressing according to timeline expectations.The Project Coordinator plays a critical role in maintaining project visibility, supporting execution workflows, coordinating administrative and reporting tasks, and helping drive operational consistency across multiple concurrent projects. The ideal candidate is highly organized, detail-oriented, proactive, and able to manage multiple priorities in a fast-paced environment.

What’s in it for you?

• Receive a competitive salary, paid weekly
• Work remotely, from home
• Health/Dental/Vision benefits
• 401K Program with matching
• Paid Time Off
• Paid Holidays
• $30 Mobile Reimbursement
• Scholarship opportunities for employees and direct family members
• Employee Assistance Program
• Leadership Development Program
• Employees' special pricing for multiple clients

Job Description:

Project Coordination & Operational Support

Support Account Managers with day-to-day project coordination and execution activitiesAssist with project setup activities, including survey creation, Airtable setup, and workflow preparationMaintain and update project tracking systems, reporting tools, and execution documentationAssist with scheduling coordination, visit tracking, and execution visibilityMonitor project progress and elevate risks, delays, or completion concerns to leadership and Account Management teamsSupport execution reporting, compliance tracking, and project status updatesAssist with tracking and coordinating break/fix, escalation, and revisit activityHelp ensure project documentation remains accurate, organized, and up to dateCoordinate cross-functional communication related to project updates, field execution, and operational needsSupport onboarding and administrative setup activities for new projects and workflowsAssist with shipment tracking, inventory coordination, and execution follow-up where applicablePartner closely with Operations, Audit, Scheduling, and Account Management teams to support successful project deliveryReporting & System ManagementAssist in maintaining Airtable, Salesforce, and other project management systemsSupport reporting setup and data organization across projectsReview project information for accuracy and completenessHelp maintain standardized project documentation and reporting workflowsAssist with audit tracking and escalation visibilitySupport reporting preparation, execution, and recap documentationEnsure data integrity across project tracking systems and workflows

Team Collaboration & Support

Provide support across multiple AMs, projects, and client programs as business needs shiftCollaborate cross-functionally with Operations, Audit, Scheduling, Reporting, and Leadership teamsParticipate in onboarding, training, and process standardization initiativesAssist with process improvement and workflow optimization effortsMaintain professionalism, responsiveness, and strong communication across internal teamsSupport team scalability by helping drive consistency in workflows, documentation, and execution practices

Qualifications

• 2–4 years of project coordination, account support, operations coordination, administrative support, or related experience preferred
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Strong written and verbal communication skills
• Ability to work collaboratively across multiple teams and departments
• Strong problem-solving and critical-thinking skills
• Ability to proactively identify issues and escalation concerns appropriately
• Experience working within project tracking systems or workflow management platforms preferred
• Strong working knowledge of Microsoft Office Suite, including Excel
• Experience with Airtable, Salesforce, Smartsheet, Jira, or similar systems preferred
• Experience supporting retail execution, field operations, merchandising, client services, or operational workflows preferred
• Highly adaptable with a willingness to learn new systems and processes

Success Metrics

Success in this role may be measured by:

• Accuracy and timeliness of project tracking updates
• Reporting accuracy and data integrity
• Project coordination effectiveness
• Responsiveness and communication quality
• Escalation visibility and follow-through
• Cross-functional collaboration and support
• Operational consistency and organization
• Ability to support multiple concurrent projects effectively
• Process adherence and workflow management
• Team support and enablement contributions

Work Environment

This role operates in a fast-paced, highly collaborative environment supporting large-scale client programs and field execution initiatives. The ideal candidate is proactive, organized, detail-oriented, and comfortable supporting multiple workflows and cross-functional teams simultaneously.

The Project Coordinator is expected to operate as a key support partner to the Account Management and Operations teams while helping drive organization, visibility, and consistency across project execution workflows.

What You Can Expect From 2020 Companies

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.