Shared Services Operations Specialist

Assurant; Town of Springfield (WI); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical benefits from day one

Tuition reimbursement after 6 months

Paid time off

Job summary

Assurant is seeking a Shared Services Operations Specialist to manage the dispositioning of insurance claim checks for financial institution clients, ensuring timely and accurate property damage claims processing.

The role emphasizes strong organizational skills, meeting deadlines, and attention to detail, with potential overtime during busy periods. The position requires reporting to the Springfield, OH office and adherence to Assurant procedures.

Qualifications

• High School diploma or GED is required.
• Good organizational skills and the ability to manage multiple tasks and meet deadlines.
• Proficiency with Microsoft Office including Excel and PowerPoint; strong written and verbal communication skills.

Responsibilities

• Process insurance claim checks, maintenance, or research as required.
• Post deposits to client servicing system as needed.
• Update client databases to meet regulatory obligations.
• Manage time to handle multiple demands and priorities across clients.
• Attend workshops and training sessions to maintain procedure knowledge.

Skills

Organizational skills

Deadline management

Communication skills

Education

High School diploma or GED

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Overview of Position:

The Shared Services Operations Specialist handles the dispositioning of insurance claim checks on behalf of our financial institution clients, directly impacting the timeliness and accuracy of property damage claims . This role requires proven ability to manage deadlines and meet quality standards with accuracy and consistent attention to detail. It also requires the use of good judgment to solve problems and make business-appropriate decisions consistent with Assurant procedures and best practices.

The Shared Services Specialist has a direct impact on customer satisfaction and confidence through the timeliness and accuracy of their work and the quality provided. Our volume of work may increase on occasion, especially during natural disasters, and therefore there will be times when overtime may be required.

This role requires to go into the Springfield office: 1 Assurant Way, Springfield, OH 45505

How We’re Different

• Your medical benefits begin on your first day

• We provide tuition reimbursement available after 6 months

• We deliver exceptional paid time off

What will be my duties and responsibilities?

• Responsible for performing job requirements including processing insurance claim checks, maintenance, or research.

• May perform monetary functional transactions such as posting deposits to client servicing system

• Make appropriate updates to client database in order to meet regulatory obligation

• Manage time to handle multiple demands and competing priorities

• May work in multi-functional areas with multiple clients

• Handle other duties and projects as requested on business needs

• Maintain and update procedure knowledge on an on-going basis and attend workshops, seminars, and other training sessions as appropriate.

Department-Specific Duties

• Job duties may vary based on Shared Services department of assignment. Shared Services Specialist would be responsible for the primary duties listed above along with their specific duties by function.

What are the requirements needed for this position?

• High School diploma or GED

• Good organizational skills and the ability to manage multiple tasks and meet deadlines

• Basic knowledge of computers and proficiency with Microsoft office including Excel and PowerPoint

• Good oral and written communication skills and professional etiquette

Preferred Qualifications/Experience

• 1-year experience in insurance, banking, finance, mortgage servicing, or related experience

This role requires to go into the Springfield office: 1 Assurant Way, Springfield, OH 45505

Pay Range:

$16.23 - $25.16

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.