Shared Service Specialist

American Bankers Insurance Company of Florida; Atlanta (GA); On-site; USD 22,000 - 35,000; Full time

Job summary

Assurant is seeking a Shared Services Specialist to support printing, balancing, reconciliation, and quality review of hazard, claims, and loss draft checks. You will ensure accuracy, maintain records, and prepare reports while following procedures and controls.

The role requires strong organizational and communication skills, basic computer knowledge, and proficiency with Excel and Microsoft Office. Typical schedule is Monday–Friday, 7:30 am to 4:30 pm EST, with opportunities to handle

Qualifications

• High School diploma or GED required.
• 1 year processing experience preferred.
• Proficiency with Microsoft Office applications including Excel.

Responsibilities

• Print hazard, claims, and loss draft checks for clients per schedules.
• Review and validate check production files prior to processing.
• Balance and reconcile daily check files to ensure accuracy.
• Verify check totals, sequence numbers, and payment information before release.
• Investigate and resolve discrepancies related to check printing, balancing, or reporting.
• Maintain records of printed checks and documentation.
• Ensure compliance with internal controls and client requirements.
• Coordinate with internal departments to meet production deadlines.
• Prepare daily, weekly, and monthly reconciliation reports.
• Assist with quality control reviews to ensure document accuracy.

Skills

Organizational skills

Communication skills

Professional etiquette

Education

High School diploma or GED

Tools

Excel

Microsoft Office

Job description

About the Role

We are seeking a Shared Services Specialist to support the printing, balancing, reconciliation, and quality review of hazard, claims, and loss draft checks. This role is responsible for ensuring the accuracy of check production files, maintaining records, preparing reports, and following established procedures and controls. The ideal candidate has good organizational skills and the ability to manage multiple tasks and meet deadlines. Candidates should have basic computer knowledge and proficiency with Microsoft Office applications, including Excel, as well as good oral and written communication skills and professional etiquette.

Responsibilities

• Print hazard, claims, and loss draft checks for various clients according to established schedules and procedures.
• Review and validate check production files prior to processing.
• Balance and reconcile daily check files to ensure accuracy and completeness.
• Verify check totals, sequence numbers, and payment information before release.
• Investigate and resolve discrepancies related to check printing, balancing, or reporting.
• Maintain accurate records of printed checks and associated documentation.
• Ensure compliance with internal controls, security procedures, and client requirements.
• Coordinate with internal departments to resolve processing issues and meet production deadlines.
• Prepare daily, weekly, and monthly reconciliation reports as required.
• Assist with quality control reviews to ensure accuracy of printed documents.
• Support audit requests by providing documentation and reporting information.
• Handle confidential customer and financial information in a secure manner.

Shared Services Specialist would be responsible for the primary duties listed above along with their specific duties by function.

Schedule

Monday through Friday from 7:30 am to 4:30 pm EST.

Requirements

• High School diploma or GED
• 1 Year Processing Experience

Pay Range

$16.23 - $25.16

Additional Information

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Company Culture

Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive.

Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive.