Shared Service Specialist- Springfield

Assurant, Inc.; Springfield (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical benefits day 1

Tuition reimbursement after 6 months

Paid time off

Job summary

Assurant, Inc. in Springfield, OH is seeking a Shared Services Operations Specialist to process insurance claim checks for our financial-institution clients, emphasizing accuracy and timely completion in line with Assurant procedures.

The role requires going into the Springfield office and may include overtime during busy periods. Benefits start on day one with tuition reimbursement after six months and generous paid time off, plus ongoing training and growth opportunities within Shared Services.

Qualifications

• High School diploma or GED required.
• Strong organizational skills and ability to manage multiple tasks and deadlines.
• Basic computer skills; proficient with MS Office (Excel, PowerPoint).
• Good oral and written communication.

Responsibilities

• Process insurance claim checks and related maintenance or research.
• Post deposits to client servicing system as needed.
• Update client databases to meet regulatory obligations.
• Manage time effectively to handle multiple demands and priorities.
• Work in multi-functional areas with multiple clients.

Skills

Attention to detail

Deadline management

Communication skills

Education

High School diploma or GED

Job description

Overview of Position:

The Shared Services Operations Specialist handles the dispositioning of insurance claim checks on behalf of our financial institution clients, directly impacting the timeliness and accuracy of property damage claims . This role requires proven ability to manage deadlines and meet quality standards with accuracy and consistent attention to detail. It also requires the use of good judgment to solve problems and make business-appropriate decisions consistent with Assurant procedures and best practices.

The Shared Services Specialist has a direct impact on customer satisfaction and confidence through the timeliness and accuracy of their work and the quality provided. Our volume of work may increase on occasion, especially during natural disasters, and therefore there will be times when overtime may be required.

This role requires to go into the Springfield office: 1 Assurant Way, Springfield, OH 45505

How We’re Different

• Your medical benefits begin on your first day
• We provide tuition reimbursement available after 6 months
• We deliver exceptional paid time off

What will be my duties and responsibilities?

• Responsible for performing job requirements including processing insurance claim checks, maintenance, or research.
• May perform monetary functional transactions such as posting deposits to client servicing system
• Make appropriate updates to client database in order to meet regulatory obligation
• Manage time to handle multiple demands and competing priorities
• May work in multi-functional areas with multiple clients
• Handle other duties and projects as requested on business needs
• Maintain and update procedure knowledge on an on-going basis and attend workshops, seminars, and other training sessions as appropriate.

Department-Specific Duties

• Job duties may vary based on Shared Services department of assignment. Shared Services Specialist would be responsible for the primary duties listed above along with their specific duties by function.

What are the requirements needed for this position?

• High School diploma or GED
• Good organizational skills and the ability to manage multiple tasks and meet deadlines
• Basic knowledge of computers and proficiency with Microsoft office including Excel and PowerPoint
• Good oral and written communication skills and professional etiquette

Preferred Qualifications/Experience

• 1-year experience in insurance, banking, finance, mortgage servicing, or related experience

This role requires to go into the Springfield office: 1 Assurant Way, Springfield, OH 45505