Shared Service Center Training Specialist

AIR Communities; Denver (CO); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Rent discount 25%

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid time off

Parental leave

Tuition assistance

Community service time

Commuter benefits

Job summary

AIR Communities, headquartered in Denver, CO, is seeking a Shared Service Center Training Specialist to develop and deliver training for SSC teams. The role is in-office five days a week, reporting to the Program Manager – Operations and Onboarding in Learning & Development.

You will craft engaging, adult-focused training and own New Hire Orientation for SSC members. Join a values-driven team that emphasizes integrity, respect, collaboration, and performance, with opportunities for professional

Qualifications

• 1-3 years of training and coaching experience.

Responsibilities

• Facilitate in-person and virtual training sessions.
• Create a positive, inclusive learning environment.
• Adapt delivery style based on learner needs.
• Design and update learning materials, including presentations and facilitator guides.
• Track training assignments in the LMS.
• Partner with instructional designers to improve content.
• Manage classroom logistics and session execution.
• Assess learner understanding and reinforce key concepts.
• Coach learners with constructive feedback.

Skills

Public speaking

Classroom facilitation

Adapt delivery

Adult learning

Communication

Tools

PowerPoint

LMS

Job description

Shared Service Center Training Specialist

• Full-time
• Department: Corporate
• Employee Type: Regular
• Compensation: USD 75,000 - USD 90,000 - yearly

AIR Communities is headquartered in Denver, CO and is one of the country's largest owners and operators of multifamily housing, managing high-quality properties in most major markets.At AIR,we value integrity, respect, collaboration, customer focus, and performance.These values are brought to life by our teammates, who are ultimately responsible for our success.When you join our team, you'll work alongside the most dedicated professionals in the industry andopen the door to unlimited career opportunities.

Where You Will Work

Our corporate office is located in theDenver Tech Center. Our office spans the top two floors of the building and features expansive views of the mountains and the downtown skyline.

AIR values relationships and the benefits from working side by side with teammates, thereforethis position will bein-office 5 days a weekto support central administrative operations.

The SSC Trainer supports the Shared Service Center by curating, designing, developing, and facilitating training initiatives to support the various teams within the SSC. The Specialist reports to the Program Manager – Operations and Onboarding in Learning & Development and works close with SSC leaders to ensure all training is consistent with company standards and processes. The person creates engaging, customized training for all SSC departments, owns New Hire Orientation for SSC team members, delivers training content, and supports the entire team with content creation that appeals to adult learners.

Key Responsibilities

• Facilitate in-person and virtual training sessions across a variety of topics
• Create a positive, inclusive, and engaging learning environment
• Adapt delivery style and pacing based on learner needs and feedback
• Design and update learning materials, including presentations, PowerPoints, facilitator guides, and job aids.
• Track training assignments and completions through the Learning Management System (LMS).
• Partner with instructional designers to provide feedback on content effectiveness
• Manage classroom logistics and ensure smooth session execution
• Assess learner understanding and reinforce key concepts
• Coach learners and provide constructive feedback during and after sessions

Qualifications

• 1-3 years of experience training and coaching others, classroom facilitation experience preferred
• Strong presentation and communication skills
• Ability to engage diverse audiences and manage group dynamics
• Comfort with both in-person and virtual delivery platforms
• Experience in adult learning environments preferred
• Demonstrates accountability and a creative, solution-focused mindset

What We Offer

AIRoffers attractive total compensation packages designed to recognize and reward performance including:

• Expected pay rate of $75-90Kbase pay plus annual bonus target.You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• 25% Rent Discountat any AIR community (a rental application is required, and certain exclusions apply).
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• 401(k) planwith employer matching contribution up to6%.
• Paid time off includingvacation, sick time, and 14holidays.
• Paid parental leaveof up to 16 weeks.
• Tuition assistance program and up to100% reimbursementfor job-related certifications and licenses.
• 15 hours ofpaid time annually forcommunity service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training,andcareer growth.

What You Need to Know

Application Deadline: The initial deadline for applications is 10/30/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-paneldrug screening thatexcludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.