SFO Incumbent Administrative Clerk

VMD Corp; San Francisco (CA); On-site; USD 31,009 - 43,050; Full time

Benefits offered by this job

Medical Benefits

401K

Vacation and Sick Leave

Life Insurance

Employer Paid Disability

Job summary

VMD Corp is seeking an Administrative Clerk to support project managers and executive staff in San Francisco. This role involves coordinating travel requests, managing paperwork, and acting as a customer service liaison for passenger claims. Ideal candidates will have at least 2 years of administrative experience, human resource skills, and proficiency in Microsoft Outlook and SharePoint.

The position offers competitive compensation in the range of $22.51-$31.25 per hour along with comprehensive benefits including medical and 401K.

Qualifications

• 2+ years of experience in an administrative support role.
• Ability to multitask and manage multiple priorities.
• Excellent verbal and written communication skills.

Responsibilities

• Provide administrative support for Project Managers and executive staff.
• Coordinate staff travel requests.
• Act as Customer Service Liaison for passenger claims.

Skills

Human Resource experience

Advanced administrative support

Microsoft Outlook

Microsoft SharePoint

Communication skills

Education

High School

Tools

Office 365

Job description

Overview

Join VMD Corp (VMD), an Xcelerate Solutions company, a recognized leader in transportation security since 2002, providing advanced screening solutions that leverage the latest technology to protect travelers and safeguard the nation’s critical air infrastructure.

Applications will be accepted through June 30, 2026*

About the Mission You Will Join

Supporting airport security operations in effort to protect the nation's transportation systems and ensure the safety and security of all individuals within our borders.

Your Impact to the Mission

In this Incumbent Administrative Clerk opportunity, you will provide administrative support for the Project Manager(s) and executive staff. You will do this by performing administrative tasks including scheduling meetings, preparing executive staff minutes, drafting applicable correspondence and filing. In this Administrative Clerk role, you will be responsible for:

• Coordinating and assist with staff travel requests.


• Posting and distributing client and organizational updates and notifications to all staff.


• Daily collection of all paperwork, lost and found, money, used recyclable products and deliver supplies on as needed basis.


• Tracking all Government Furnished Equipment (GFE) including Keys, radios, headsets, etc.


• Coordinating maintenance repairs of equipment.


• Acting as VAP Administrative Coordinator responsible for Property / Lost & Found Database including tracking of lost and found items; responding to return calls / emails about lost and found items in question; coordinating shipment of items back to passengers / headquarters; and completing end of the month donations / destructions.


• Acting as Customer Service Liaison for passenger claims including updating pre-claims database, responding to passenger claims, assisting with investigations, and coordinating resolution of claims.


• Reconciling expenditures for parking bills and adjust for new hires / terminating employees.


• Completing purchasing requests, track orders and resolve any vendor issues, and maintain supplies.


• Recording all travel or reimbursement for employee travel expenses accrued due to travel or payment and ensure all forms / receipts are sent to headquarters for payment.


• Maintaining master employee information and seniority rosters.


• Assisting the Human Capital with the distribution of any employee materials or required forms.


• Coordinating communication between management and Corporate Human Capital regarding leave tracking, counseling and other required documentation.


• Maintaining the employee SharePoint site including posting and deleting any documents as instructed by management.

Experience Needed to Be Successful

• Human Resource experience.


• Ability to provide advanced administrative and business support to the management team.


• Proficient with Microsoft Outlook (E-mail Word Excel and PowerPoint) at the intermediate to expert level. Able to generate reports statistics timelines tables and correspondence.


• Proficient in the use of Microsoft SharePoint and Office 365


• Ability to gather compile review and analyze data.


• Ability to effectively communicate verbally and in writing.

Desired Qualifications and Experience

• Ability to use sound judgement in resolving issues knowing when to escalate and making recommendations.


• Ability to problem-solve moderately complex issues.


• Ability to multitask and possess excellent organizational skills.


• Excellent verbal and written communication skills.


• Excellent customer service skills.

Basic Qualifiers

• Education Requirement: High School


• Can Additional Years of Experience Substitute for Degree? Yes


• Preferred Minimum Years of Overall Experience: 2


• Preferred Minimum Years of Specific Experience in Field: 2


• Minimum Clearance to Start: Public Trust


• Work Status Allowable: US Citizenship

What we offer

Competitive Compensation

• The anticipated hourly range the Employer reasonably expects to pay for this position is $22.51-$31.25.

Benefits for you and your family

• Medical | Dental | Vision


• 401K


• Vacation Leave | Sick Leave


• Flexible Spending


• Life insurance


• Employer Paid Long | Short Term Disability

Travel and Telecommuting

• Telecommute Option: No


• Relocation: Relocation is not provided.

Working with VMD

VMD Corp, a wholly-owned subsidiary of Xcelerate Solutions, is part of the nation’s critical air travel infrastructure. Our Transportation Security Services team helps protect travelers at home and abroad, providing security services at multiple airports across the United States. As a trusted partner to the Department of Defense, Department of Homeland Security, numerous law enforcement and civilian agencies, and the Intelligence Community, VMD and Xcelerate Solutions’ customers are directly responsible for the security and safety of the United States.

Xcelerate Solutions and its subsidiaries are Equal Employment Opportunity/Affirmative Action Employers. We evaluate qualified applicants without regard to race, color, national origin, religion, age, equal pay, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals, Xcelerate provides reasonable accommodations if needed because of an applicant's or an employee's disability. Xcelerate Solutions maintains a drug-free workplace.