SFO Incumbent Scheduling Operations Officer

VMD Corp; San Francisco (CA); On-site; USD 27,813 - 43,050; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Vacation Leave

Sick Leave

Life Insurance

Employer Paid Disability

Job summary

VMD Corp is seeking a dedicated Scheduling Operations Officer for San Francisco International Airport (SFO). In this role, you will develop staff schedules, ensure compliance with staffing ratios, and support operational readiness.

Candidates should have experience in scheduling and strong communication skills. The position offers competitive pay ranging from $20.19 to $31.25 per hour and a range of benefits including medical, dental, and retirement plans.

Qualifications

• Previous experience in scheduling or operations coordination preferred.
• Ability to work in a fast-paced operational environment.
• Proficient with Microsoft Outlook at intermediate to expert level.
• Strong communication skills and ability to coordinate across teams.

Responsibilities

• Monitor staffing coverage for operational posts.
• Develop and publish employee schedules in advance.
• Track employee certifications and adjust schedules as needed.
• Support management with staffing analysis.

Skills

Scheduling experience

Workforce planning

Coordination skills

Microsoft Outlook

Communication skills

Education

High School Diploma

Tools

Microsoft SharePoint

Office 365

Job description

Overview

Join VMD Corp (VMD), an Xcelerate Solutions company, a recognized leader in transportation security since 2002, providing advanced screening solutions that leverage the latest technology to protect travelers and safeguard the nation’s critical air infrastructure.

VMD is currently seeking applications from existing personnel performing Scheduling Operations Officer duties at San Francisco International Airport (SFO).

About the Mission You Will Join

Supporting airport security operations in effort to protect the nation's transportation systems and ensure the safety and security of all individuals within our borders.

Your Impact to the Mission

In this Incumbent Scheduling Operations Officer (SOO) opportunity, you will support operational readiness and workforce planning at the San Francisco International Airport. This role is responsible for developing, maintaining, and monitoring staff schedules to ensure appropriate staffing coverage across all screening checkpoints and operational areas. The SOO works closely with operational leadership to maintain compliance with contract requirements, staffing ratios, and certification requirements while ensuring schedules are prepared and distributed in advance to support efficient daily operations.

Responsibilities

• Monitor daily staffing coverage to ensure adequate personnel are assigned to all required operational posts
• Coordinate with Supervisors and Staff Duty Officers to address staffing shortages, call-outs, and operational adjustments
• Develop and publish employee schedules at least two weeks in advance to support operational planning
• Conduct shift bids every six months in accordance with company and contract requirements
• Ensure schedules maintain the appropriate balance of certified officers as required for screening operations
• Track employee certifications and ensure staffing plans account for required qualifications
• Adjust schedules as needed to accommodate operational demands, training, leave requests, and staffing changes
• Maintain accurate scheduling records and documentation for compliance and operational performance
• Support management with workforce planning and staffing analysis as needed

Experience Needed to Be Successful

• Previous experience in scheduling, workforce planning, or operations coordination preferred
• Ability to work in a fast-paced operational environment with shifting priorities
• Proficient with Microsoft Outlook (Email Word Excel and PowerPoint) at the intermediate to expert level. Able to generate reports statistics timelines tables and correspondence
• Proficient in the use of Microsoft SharePoint and Office 365
• Strong communication skills and ability to coordinate across multiple operational teams
• Ability to meet requirements for working in a secure airport environment
• Ability to gather, compile, review, and analyze data
• Ability to effectively communicate verbally and in writing

Desired Qualifications and Experience

• Experience supporting operations within an airport, security, or government contract environment
• Familiarity with TSA and SPP operational standards
• Experience managing large workforce schedules
• Ability to problem-solve moderately complex issues
• Ability to multitask and possess excellent organizational skills
• Excellent verbal and written communication skills

Basic Qualifiers

• Education Requirement: High School
• Can Additional Years of Experience Substitute for Degree? Yes
• Preferred Minimum Years of Overall Experience: 2
• Preferred Minimum Years of Specific Experience in Field: 2
• Minimum Clearance to Start: Public Trust
• Work Status Allowable: US Citizenship

What we offer

Competitive Compensation:

• The anticipated hourly pay range the Employer reasonably expects to pay for this position is $20.19-$31.25

Benefits for you and your family

• Medical | Dental | Vision
• 401K
• Vacation Leave | Sick Leave
• Flexible Spending
• Life insurance
• Employer Paid Long | Short Term Disability

Travel and Telecommuting

• Telecommute Option: No
• Relocation: Relocation is not provided.

Working with VMD

VMD Corp, a wholly-owned subsidiary of Xcelerate Solutions, is part of the nation’s critical air travel infrastructure. Our Transportation Security Services team helps protect travelers at home and abroad, providing security services at multiple airports across the United States. As a trusted partner to the Department of Defense, Department of Homeland Security, numerous law enforcement and civilian agencies, and the Intelligence Community, VMD and Xcelerate Solutions’ customers are directly responsible for the security and safety of the United States.

Xcelerate Solutions and its subsidiaries are Equal Employment Opportunity/Affirmative Action Employers. We evaluate qualified applicants without regard to race, color, national origin, religion, age, equal pay, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals, Xcelerate provides reasonable accommodations if needed because of an applicant's or an employee's disability. Xcelerate Solutions maintains a drug-free workplace.