SFFC Program Supervisor

Bethany Christian Services; Jenkintown (PA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Comprehensive health insurance

403(b) retirement plan with employer 0

Generous paid time off (holidays and a

Job summary

Bethany Christian Services seeks a dedicated professional to lead and support the Safe Families program. You will collaborate with leadership, recruit and supervise staff and volunteers, ensure compliance with licensing and agency standards, and track performance metrics across the program.

The role emphasizes building partnerships with faith communities, managing volunteer training, and maintaining strong documentation and reporting. Experience in nonprofit settings is valued.

Qualifications

• Public speaking, public relations, networking, recruiting, training, coaching, and program administration
• Excellent verbal and written communication skills
• Strong interpersonal and organizational skills
• Ability to utilize social media to recruit volunteers and promote Safe Families
• Experience managing others
• Capable of autonomous work and meeting deadlines
• Confidentiality handling
• Proficient with Microsoft Office Suite

Responsibilities

• Collaborate with National Safe Families leadership to implement Bethany and Safe Families mission
• Attract and retain quality staff by following HR policies
• Provide regular supervision and performance reviews according to state licensing
• Track and maintain reports on program recruiting information and volunteer vetting
• Supervise hosting and family friend activities with required documentation
• Participate in quality assurance and fidelity measures
• Ensure professional standards of the program are met
• Recruit, train, and engage volunteers while reporting progress against KPIs

Job description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

How Your Role Makes a Difference

• Work collaboratively with Bethany’s National Safe Families’ leadership team to implement the mission and philosophy of Bethany and Safe Families;
• Attract and retain quality staff by following the established Human Resource policy and practices;
• Provide regular supervision and performance reviews, according to state licensing regulations and agency standards;
• Participate in staff conferences, policy and practice development meetings, and other relevant meetings, as necessary;
• Effectively track and maintain reports on pertinent program recruiting information, training, and vetting of volunteers, including reviewing all volunteer assessments and approvals;
• Provide supervisory oversight of all hosting and family friend activities, including required documentation of supervision in the Safe Families database;
• Facilitate and participate in quality assurance and quality improvement activities (including but not limited to fidelity measures and peer record reviews), as requested and/or initiated by BCS or the Safe Families for Children Alliance;
• Ensure the professional standards of the program are met as defined by the organization and the program expectations;
• Cultivate a highly motivated, innovative, and creative culture that yields new solutions across staff and volunteers, while fostering a “can do” attitude and environment;
• Direct, manage and maintain an effective model for recruiting, training, approving, and engaging volunteers, while also reporting progress against key performance indicators;
• Provide weekly supervision with staff, volunteers, and interns, and document this supervision as required by Bethany and according to the Safe Families fidelity measures;
• Attract, recruit, and develop a volunteer leadership team that assists with leading the Safe Families program within the respective Bethany branch;
• Oversee church engagement by growing a network of faith communities and building ministry leaders and leadership teams who will recruit and support volunteers;
• Maintain strong communication with Safe Families church team leaders in order to assist with resource direction for volunteers and encourage post-hosting connections between family and volunteers;
• Ensure all volunteers and staff are following the applicable policies and procedures in accordance to the program guidelines, agency expectations, and their job responsibilities;
• Effectively utilize print, web, and video resources to raise awareness of Safe Families for but not limited to the purposes of volunteer recruitment and the promotion of services;
• Assist in addressing difficulties with volunteers or Safe Families partners as they may arise;
• Network and foster good relationships with other agencies and their staff, while promoting the Safe Families service to potential referrers within targeted communities to create a referral base and resource network;
• Participate in fundraising activities and events that promote the Safe Families for Children movement;
• Serve as a champion for the compassionate ethos of Safe Families, and show kindness and hospitality to those in need;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What Will Make You Successful

• Bachelor’s level degree in Social Work, Counseling Psychology, Clinical Psychology, Child Development, or related field of study from an accredited college with at least five (5) years of experience in a similar role;
• Master’s level degree in Social Work, Counseling Psychology, Clinical Psychology, Child Development, or related field of study from an accredited college, preferred;
• At least one (1) year of prior experience managing others;
• May require professional licensure in the respective state, if supervising Safe Families staff or interns;
• Demonstrated experience with public speaking, public relations, networking, recruiting, training, coaching, and program administration;
• Excellent verbal and written communication skills;
• Possess strong interpersonal and organizational skills;
• Ability to utilize social media to recruit volunteers and promote Safe Families;
• Demonstrated ability with working autonomously and taking initiative; Reliable with time sensitive deadlines and tasks;
• Exercise a high level of confidentiality;
• Work well under pressure and adaptable to change;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursueexcellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• Comprehensive health insurance(medical,dental,andvision)
• 403(b) retirement plan with employer match eligibility
• Generoustimeoff(11paidholidays,PTOYourWay,paidparentalleve,separatesickandpaidabsencebanks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employerpaidlong-termdisabilityandgroup termlifeinsurance