SFCC Admin | E-commerce Platform Specialist (Hybrid)

WOLVERINE WORLDWIDE INC; Rockford (MI); Hybrid; USD 95,000 - 135,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Wolverine World Wide, Inc. is seeking an experienced Salesforce Commerce Cloud Administrator to join our digital team.

This role supports SFCC, SFSC, and SOM across our direct-to-consumer ecosystem, partnering with Marketing, IT and Brand Leads to ensure secure, reliable e-commerce operations. You will manage user roles, sandboxes, and system settings, while driving data hygiene, performance, and platform security.

Qualifications

• 3+ years of experience as a Salesforce Commerce Cloud Administrator.
• 2+ years of experience managing Service Cloud, Sales Cloud and Salesforce Order Management.
• 1+ year of experience developing and implementing security and compliance improvements and best practices.
• Strong analytical and problem-solving skills with data-driven decision making.
• Excellent communication and interpersonal skills for cross-functional collaboration.
• Strong project management skills with the ability to manage multiple projects.
• Familiarity with industry standards related to e-commerce and data privacy.
• Salesforce Commerce Cloud certification is preferred.

Responsibilities

• Serve as a system administrator for our portfolio of B2C Salesforce Commerce Cloud webstores and Salesforce ecosystem (SFCC, SFSC, SOM).
• Handle administrative functions including user roles, permissions, sandbox management and configuration of system preferences.
• Manage site preferences and configurations to optimize stability, performance, security and compliance across brand sites.
• Stay up to date with e-commerce technology trends, focusing on security and compliance.
• Work with brand teams to customize Salesforce to meet business requirements.
• Perform data hygiene checks and data cleanup to ensure SEO data integrity.
• Ensure platform stability, reliability and speed; implement improvement measures.
• Manage platform security and compliance with industry regulations and standards.
• Develop and maintain platform documentation and training materials.
• Provide training to internal users and collaborate with IT and Product teams on enhancements.
• Monitor platform performance and make data-driven improvement recommendations.
• Comply with AAP/EEO goals and policies.

Skills

Salesforce Commerce Cloud

System Administration

Service Cloud

Sales Cloud

Order Management

Security & Compliance

Analytics

Communication

Project Management

Industry Standards

Certification Preferred

Job description

Wolverine World Wide, Inc. is seeking an experienced Salesforce Commerce Cloud Administrator to join our digital team.

This role supports SFCC, SFSC, and SOM across our direct-to-consumer ecosystem, partnering with Marketing, IT and Brand Leads to ensure secure, reliable e-commerce operations. You will manage user roles, sandboxes, and system settings, while driving data hygiene, performance, and platform security.