SF Case Manager Stafford

Moms In Motion - A Virginia Service Facilitation Provider; Stafford (VA); Hybrid; USD 55,000 - 100,000; Full time

Benefits offered by this job

401K

Dental insurance

Health insurance

Training & development

Vision insurance

Paid Training

Paid Holidays

Mileage & Cell Phone Reimbursement

Job summary

Moms In Motion - A Virginia Service Facilitation Provider is seeking a Service Facilitator (SF) Case Manager to support families across Virginia’s Medicaid Waiver programs. You will visit client homes, guide families through CCC+, CL, FIS, and EPSDT processes, and write plans of care that genuinely impact lives.

With at least 2 years of relevant experience and a valid driver’s license, you’ll engage families with empathy, coordinate services, and resolve issues such as authorizations and

Qualifications

• 2+ years of experience supporting individuals with disabilities or the elderly.
• No degree required; experience valued over formal education.
• Valid driver’s license and reliable vehicle.
• Proficient with basic digital tools (email, documents, spreadsheets) and video calls.

Responsibilities

• Visit clients in their homes on a daily basis.
• Serve as the go-to guide for families navigating waiver programs.
• Write plans of care and assessments that drive outcomes.
• Troubleshoot issues like service authorizations and timesheets.
• Build lasting relationships with families based on trust and respect.
• Work remotely from a laptop/tablet with local travel as needed.

Skills

Strong communication

Tech savvy

Driver's license

Customer-focused

Tools

Email

Docs

Spreadsheets

Video calls

Job description

Make a Difference Every Day

At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives.

Benefits

• 401(k)


• Dental insurance


• Health insurance


• Training & development


• Vision insurance

Service Facilitator (SF) Case Manager

• MUST live in VA


• Daily local travel to client homes


• Degree Required: Nope!

What You’ll Do

• Hit the road (locally!) to visit clients in their homes.


• Be the go-to guide for families navigating waiver programs.


• Write up plans of care and assessments that actually make a difference.


• Troubleshoot challenges like service authorizations, timesheets, and more.


• Build lasting relationships with families built on respect, patience, and trust.


• Work remotely from your laptop/tablet.

What We’re Looking For

• At least 2 years of experience supporting individuals with disabilities or the elderly.


• No degree required (we care more about heart and experience).


• Tech-savvy enough for email, docs, spreadsheets, portal navigation and video calls.


• A valid driver’s license & reliable vehicle (no client transport).


• Great communication—both written and spoken.


• Able to pass a background check + provide 2 professional references.


• Bonus points if you’ve got Person-Centered Thinking/Planning training.

Perks & Benefits

We’ve got you covered with:

• Paid Training (we set you up for success!)


• Paid Holidays
  
  
  
  • Memorial Day
  
  
  • Juneteenth
  
  
  • Independence Day
  
  
  • Labor Day
  
  
  • Columbus Day
  
  
  • Veteran's Day
  
  
  • Thanksgiving
  
  
  • Day after Thanksgiving
  
  
  • Winter Break: December 24th through January 1st
  
  
  • 1 Floater Holiday: 8 hours to be used on any day of your choice
  
  
  
  


• Medical, Dental & Vision Insurance


• Disability, Life, and AD&D—company paid!


• 401K with Employer Match


• EAP & Telemedicine Access


• Flexible Spending Accounts & Dependent Care Options


• Supplemental Insurance (Accident, Cancer, Critical Care & more)


• Annual Tech & Auto Stipends


• Mileage & Cell Phone Reimbursement


• Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more!)

Based on the position’s expectation of completing a minimum of 125 visits per month, anticipated annual earnings generally range from $55,000 to $100,000. Actual earnings will vary based on the number and type of visits completed.

Compassionate. Organized. Community-focused.