SF Case Manager Henry Co/Martinsville

Moms In Motion - A Virginia Service Facilitation Provider; Martinsville (VA); Hybrid; USD 40,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Training & development

Vision insurance

401(k)

Dental insurance

Paid Training

Paid Holidays

Annual tech & auto stipends

Mileage & cell phone reimbursement

Job summary

Moms In Motion, a Virginia service facilitation provider, is seeking Service Facilitators to visit clients at home and guide families through Medicaid Waiver programs. You’ll write plans of care, resolve authorization issues, and build trusted relationships with families in a compassionate community role.

Must live in VA with a valid driver’s license and reliable vehicle; degree not required. The role supports remote work from a laptop/tablet and requires strong communication skills.

Qualifications

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required — we care more about heart and experience.
• Tech‑savvy enough for email, docs, spreadsheets, portal navigation and video calls.
• A valid driver’s license and a reliable vehicle (no client transport).
• Great communication—written and spoken.
• Able to pass a background check + provide 2 professional references.
• Bonus points for Person‑Centered Thinking/Planning training.

Responsibilities

• Hit the road (locally) to visit clients in their homes.
• Be the go‑to guide for families navigating waiver programs.
• Write up plans of care and assessments that actually make a difference.
• Troubleshoot challenges like service authorizations and timesheets.
• Build lasting relationships with families built on respect, patience, and trust.
• Work remotely from your laptop/tablet.

Skills

Communication skills

Disability/elder care experience

Tech‑savvy

Driver's license

Background check

Education

No degree required

Tools

Email

Docs

Spreadsheets

Portal navigation

Video calls

Job description

Make a Difference Every Day

At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives.

Benefits

• Health insurance
• Training & development
• Vision insurance
• 401(k)
• Dental insurance

Service Facilitator (SF) Case Manager

• MUST live in VA
• Daily local travel to client homes
• Degree Required: Nope!

At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives.

If you’re compassionate, organized, and love the idea of making your community a better place—you’ll fit right in!

What You’ll Do

• Hit the road (locally!) to visit clients in their homes.
• Be the go-to guide for families navigating waiver programs.
• Write up plans of care and assessments that actually make a difference.
• Troubleshoot challenges like service authorizations, timesheets, and more.
• Build lasting relationships with families built on respect, patience, and trust.
• Work remotely from your laptop/tablet.

What We’re Looking For

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required (we care more about heart and experience).
• Tech‑savvy enough for email, docs, spreadsheets, portal navigation and video calls.
• A valid driver’s license & reliable vehicle (no client transport).
• Great communication—both written and spoken.
• Able to pass a background check + provide 2 professional references.
• Bonus points if you’ve got Person‑Centered Thinking/Planning training.

Perks & Benefits

• Paid Training (we set you up for success!)
• Paid Holidays
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran's Day
  • Thanksgiving
  • Day after Thanksgiving
  • Winter Break: December 24th through January 1st
  • 1 Floater Holiday: 8 hours to be used on any day of your choice
• Medical, Dental & Vision Insurance
• Disability, Life, and AD&D—company paid!
• 401K with Employer Match
• EAP & Telemedicine Access
• Flexible Spending Accounts & Dependent Care Options
• Supplemental Insurance (Accident, Cancer, Critical Care & more)
• Annual Tech & Auto Stipends
• Mileage & Cell Phone Reimbursement
• Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more!)

Based on the position’s expectation of completing a minimum of 125 visits per month, anticipated annual earnings generally range from $40,000 to $75,000. Actual earnings will vary based on the number and type of visits completed.

Compassionate. Organized. Community-focused.

If that sounds like you.