SF Case Manager Norfolk

Moms In Motion - A Virginia Service Facilitation Provider; Norfolk (VA); Hybrid; USD 40,000 - 75,000; Full time

Benefits offered by this job

Paid Training

Paid Holidays

Medical, Dental & Vision Insurance

401K with Employer Match

Mileage & Cell Phone Reimbursement

Annual Tech & Auto Stipends

Job summary

Moms In Motion - A Virginia Service Facilitation Provider is seeking compassionate Service Facilitators to connect with families and guide them through Virginia’s Medicaid Waiver programs. You’ll perform home visits and write plans of care to support safe, healthy, independent living.

You’ll travel locally to clients’ homes, collaborate with families, and use simple tech tools to coordinate care. No degree required; 2 years’ experience with disabilities or elderly preferred.

Qualifications

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• Ability to navigate health/waiver programs and coordinate services.

Responsibilities

• Hit the road locally to visit clients in their homes.
• Be the go-to guide for families navigating waiver programs.
• Write up plans of care and assessments that actually make a difference.
• Troubleshoot challenges like service authorizations, timesheets, and more.
• Build lasting relationships with families built on respect, patience, and trust.

Skills

Disability support

Clear communication

Driver's license

Tech-savvy

Education

No degree required

Job description

Make a Difference Every Day

At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives.

Benefits:

• Health insurance
• Training & development
• Vision insurance
• 401(k)
• Dental insurance

Service Facilitator (SF) Case Manager

MUST live in VA

Daily local travel to client homes

Degree Required: Nope!

At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives.

If you’re compassionate, organized, and love the idea of making your community a better place—you’ll fit right in!

What You’ll Do

• Hit the road (locally!) to visit clients in their homes.
• Be the go‑to guide for families navigating waiver programs.
• Write up plans of care and assessments that actually make a difference.
• Troubleshoot challenges like service authorizations, timesheets, and more.
• Build lasting relationships with families built on respect, patience, and trust.
• Work remotely from your laptop/tablet.

What We’re Looking For

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required (we care more about heart and experience).
• Tech‑savvy enough for email, docs, spreadsheets, portal navigation and video calls.
• A valid driver’s license & reliable vehicle (no client transport).
• Great communication—both written and spoken.
• Able to pass a background check + provide 2 professional references.
• Bonus points if you’ve got Person‑Centered Thinking/Planning training.

Perks & Benefits

We’ve got you covered with:

• Paid Training (we set you up for success!)
• Paid Holidays
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Columbus Day
• Veteran's Day
• Thanksgiving
• Day after Thanksgiving
• Winter Break: December 24th through January 1st
• 1 Floater Holiday: 8 hours to be used on any day of your choice
• Medical, Dental & Vision Insurance
• Disability, Life, and AD&D—company paid!
• 401K with Employer Match
• EAP & Telemedicine Access
• Flexible Spending Accounts & Dependent Care Options
• Supplemental Insurance (Accident, Cancer, Critical Care & more)
• Annual Tech & Auto Stipends
• Mileage & Cell Phone Reimbursement
• Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more!)

Based on the position’s expectation of completing a minimum of 125 visits per month, anticipated annual earnings generally range from $40,000 to $75,000. Actual earnings will vary based on the number and type of visits completed.

Compassionate. Organized. Community-focused.