Sexual Health Navigator & Outreach Specialist

Fenway Health; Boston (MA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

11 paid holidays

Retirement plan with employer match

Job summary

Fenway Health in Boston seeks a Health Navigator to provide outreach, counseling, and HIV/Hepatitis C screening services with a focus on MSM, transgender individuals, and PWID. You will engage patients, perform phlebotomy, and link clients to care within a sensitive, non-judgmental clinic setting.

The role emphasizes culturally competent outreach, collaboration with clinicians, and ongoing education to stay current with prevention trends and interventions. Union position with strong benefits.

Qualifications

• Minimum two years relevant work experience; a bachelor's degree plus relevant experience may substitute.
• Willingness to learn phlebotomy; prior competence preferred but not required.
• Ability to handle multiple tasks, prioritize duties, and keep written records.
• Ability to work independently and in small groups.
• Ability to work with diverse groups at risk for HIV with professionalism and discretion.
• Commitment to patient confidentiality and safety policies.

Responsibilities

• Following workflow, register and check-in patients during walk-in hours.
• Communicate with navigators, nurses, and providers about patient needs after check-in.
• Answer the Sexual Health Hotline to screen and triage callers.
• Create a non-judgmental, patient-centered atmosphere in clinic.
• Discuss HIV/STI prevention and encourage care access for priority populations.
• Conduct serum testing for HIV, HCV and syphilis, including phlebotomy.
• Process lab orders and document results per standard workflows.
• Provide extended counseling sessions for high-risk clients and make referrals.

Skills

Communication skills

Phlebotomy (training)

Multitasking

Cultural competency

Teamwork

Education

Bachelor's degree + relevant experience

Job description

Fenway Health in Boston seeks a Health Navigator to provide outreach, counseling, and HIV/Hepatitis C screening services with a focus on MSM, transgender individuals, and PWID. You will engage patients, perform phlebotomy, and link clients to care within a sensitive, non-judgmental clinic setting.

The role emphasizes culturally competent outreach, collaboration with clinicians, and ongoing education to stay current with prevention trends and interventions. Union position with strong benefits.