Sewer Specialist

Hope Plumbing; Indianapolis, Northern (IN, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Hope Plumbing in Indianapolis, IN is seeking a Sewer Specialist to diagnose sewer line issues, educate customers on solutions, and close high-value repair projects.

You will work with field technicians, operations, and customer service to deliver exceptional service, build detailed estimates, and coordinate scheduling to meet monthly sales targets.

Responsibilities

• Diagnose sewer line issues using camera inspections and other tools
• Educate customers on sewer solutions and provide professional sales presentations
• Build detailed estimates and proposals for repair or replacement work
• Communicate with dispatch, install crews, and customers to schedule and coordinate jobs
• Maintain detailed records of leads, appointments, and sales outcomes
• Follow up with open estimates and track customer touchpoints
• Attend team meetings, training sessions, and performance reviews
• Maintain a clean and professional appearance, representing the company brand with integrity

Job description

Job Description

The Sewer Specialist is responsible for evaluating, estimating, and selling sewer-related work to residential and commercial customers. This position plays a critical role in the success of the sales team by accurately diagnosing sewer problems, educating customers on available solutions, and closing high-value repair and replacement projects. The Sewer Specialist works closely with field technicians, operations, and customer service to deliver excellent service and meet monthly sales targets.

Primary Responsibilities

• Diagnose sewer line issues using camera inspections and other tools

• Educate customers on sewer solutions and provide professional sales presentations

• Build detailed estimates and proposals for repair or replacement work

• Communicate with dispatch, install crews, and customers to schedule and coordinate jobs

• Maintain detailed records of leads, appointments, and sales outcomes

• Follow up with open estimates and track customer touchpoints

• Attend team meetings, training sessions, and performance reviews

• Maintain a clean and professional appearance, representing the company brand with integrity