Sewer & Drain Service Diagnostics Technician

Thousand Oaks Plumbing Services; Thousand Oaks (CA); Presencial; USD 100 000 - 135 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Sign-On Bonus

Resumo da oferta

Thousand Oaks Plumbing is seeking a Sewer & Drain Service Diagnostics Technician to diagnose and restore drainage flow for residential and commercial properties in Thousand Oaks, CA. You will operate a well-stocked service truck, perform drain cleaning, and leverage ServiceTitan to manage work orders, customer data, and transactions.

You’ll identify additional plumbing concerns, propose practical solutions, and collect payments upon completion.

Qualificações

• Experience diagnosing and performing drain cleaning for residential and commercial properties.
• Proficiency using ServiceTitan to manage work orders, customer information, and payments.

Responsabilidades

• Diagnose and perform drain cleaning for residential and commercial sites.
• Use ServiceTitan to manage work orders and payments.
• Identify additional plumbing issues and propose practical solutions.
• Maintain organized vehicle and stock essential parts and tools.
• Document notes/photos and communicate next steps to homeowners.

Conhecimentos

Drain diagnosis & cleaning

ServiceTitan usage

Customer service

Payment collection

Ferramentas

Drain cleaning machines

Augers

Inspection cameras

Leak detection equipment

Standard plumbing tools

ServiceTitan app

Descrição da oferta de emprego

Sewer & Drain Service Diagnostics TechnicianBe more than a number. Join a crew that backs you up, invests in your growth, and gives you the right tools to do your best work.A Day in the LifeYou roll out in a well-stocked service truck and start your first call at a nearby home. You diagnose a sluggish kitchen line, select the right drain machine, and restore flow safely and cleanly. You capture notes and photos in ServiceTitan, review recommended next steps with the homeowner, and collect payment before heading to a small retail client to inspect a mainline with a camera. Throughout the day, you:Diagnose and perform drain cleaning services for residential and commercial propertiesUse ServiceTitan software to manage work orders, customer information, and transactionsIdentify additional plumbing concerns and recommend practical solutionsCollect payments upon completion of serviceKeep your vehicle organized and stocked with essential parts and toolsDeliver consistent, safe, high-quality workmanshipBuild trust and strong relationships through excellent customer serviceTools You’ll Rely OnDrain cleaning machines and augersInspection cameras and leak detection equipmentStandard plumbing tools (wrenches, pliers, pipe cutters, etc.)ServiceTitan mobile app and hardwareAbout Thousand Oaks PlumbingThousand Oaks Plumbing is part of a growing network of home service brands providing top-tier water heater, plumbing, air conditioning, heating, and water purification services. We keep our technicians sharp with continuous training on the newest tools and techniques. We stand for excellence, integrity, and taking care of our customers—and our people.Compensation & IncentivesPotential earnings $100k–$135k annuallyHourly base plus commissionSign-On Bonus (based on experience)Ready to Grow?If you enjoy solving problems, helping customers, and taking pride in your craft, we’d love to talk.LegalWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.